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- Tasks: Support the sales team and ensure top-notch client care while booking amazing trips.
- Company: Join a fabulous travel company known for luxury tours and tailor-made experiences.
- Benefits: Enjoy a generous salary, bonuses, and perks like birthday off and travel discounts.
- Other info: Hybrid working with opportunities for career progression and training.
- Why this job: Kickstart your travel career in a fun, creative environment with great team outings.
- Qualifications: Experience in operations or administration, plus a passion for Africa.
Platinum Travel Recruitment are seeking an experienced Africa Travel Operations Executive to join a fabulous travel company, hybrid working. Our client offers luxury tours and tailormade trips with a great reputation in the industry. This is an exciting travel role for an organised administration and/or operations professional from a travel or non-travel background seeking a career in the industry who has travelled Africa.
Africa Travel Operations Executive Duties:
- Support the travel sales team throughout the entire sales process.
- Ensure the highest standards of client care at all times.
- Check availability of ground travel arrangements and prepare quotes for the sales team.
- Finalise itineraries and book all aspects of client trips.
- Identify opportunities to upsell and cross-sell travel products.
- Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded.
- Work with the sales team to deliver exceptional customer service.
- Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable.
- Contact accommodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised.
Africa Travel Operations Executive - Benefits:
- Career progression
- Monday to Friday office hours
- Contributory pension
- The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused. Team days out are on offer with an opportunity to share a laugh together.
- Training
- Generous salary & bonus
- Cycle to work scheme
- Childcare voucher scheme
- Birthday off
- Travel perks
To be considered for the Africa Travel Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa. Locations ideal for the role includes: Hungerford, Salisbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding.
Travel Operations Executive in Swindon employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Executive in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with Africa. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show them you’re not just another candidate; you’re genuinely interested in their luxury tours and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in operations and administration can enhance their client care and sales processes. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fabulous team.
We think you need these skills to ace Travel Operations Executive in Swindon
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences in Africa and how they’ve shaped your understanding of the industry. We want to see that you’re not just looking for a job, but that you’re genuinely excited about helping others explore this amazing continent.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Africa Travel Operations Executive role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Organised and Clear: Since this role involves a lot of coordination, it’s important to present your application in a clear and organised manner. Use bullet points where necessary and keep your language straightforward. We love a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Africa
Make sure you brush up on your knowledge of Africa before the interview. Familiarise yourself with popular destinations, cultural nuances, and travel logistics. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Travel Operations Executive, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you ensured client satisfaction and met deadlines, as this will resonate well with the company's focus on exceptional customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as dealing with last-minute changes or client complaints, and prepare thoughtful responses that demonstrate your ability to handle these situations effectively.
✨Emphasise Team Collaboration
Since the role involves working closely with the sales team and local ground staff, be ready to discuss your experience in teamwork. Share specific instances where you collaborated successfully with others to achieve a common goal, showcasing your ability to contribute to a fun and creative office atmosphere.