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- Tasks: Support travel members and enhance their business with excellent customer service.
- Company: Reputable travel company with a positive work culture and supportive team.
- Benefits: Lucrative salary, pension, travel perks, private healthcare, and more.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Travel industry experience and strong communication skills are essential.
- Other info: Great career progression opportunities and a fun, collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office. Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. Career progression is on offer along with a lucrative negotiable salary, pension, Mon-Fri office hours, travel perks, private medical health care, life assurance plus many more benefits. Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.
Membership Services Travel Manager Duties:
- Providing day-to-day support to travel members.
- Work with all departments to assist members in the development of their business.
- Proactively working with colleagues to offer products and services provided by to the travel members.
- Hold virtual or in person membership meetings.
- Monthly regional meetings with members virtually or face to face as part of the membership team rota.
- Building strong relationships to ensure a positive member experience.
- Where required attend and support consumer events being hosted by members.
Membership Services Travel Manager – Essential Requirements:
- Customer service focus is imperative with excellent communication skills.
- Travel industry experience is essential.
- Happy to work Monday to Friday in the office.
- Customer focused, flexible, caring, ‘can do’/’will do’ attitude.
- Confidence to network & communicate parties, in both formal and informal situations.
- Attention to detail and follow up.
- Self-motivated but enjoying being part of a team.
- Organised, diary management and engagement planning.
Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding.
Membership Services Travel Manager in Surrey employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Services Travel Manager in Surrey
✨Tip Number 1
Network like a pro! Attend travel industry events or local meet-ups to connect with potential employers and fellow professionals. Don’t be shy; introduce yourself and share your passion for travel!
✨Tip Number 2
Show off your customer service skills in interviews! Prepare examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to providing excellent service, which is key for the Membership Services Travel Manager role.
✨Tip Number 3
Research the company culture before your interview. Familiarise yourself with their values and mission, and think about how you can contribute to their positive work environment. This shows you're genuinely interested in being part of their team!
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and experience. Plus, it’s a great way to stay updated on new opportunities in the travel industry.
We think you need these skills to ace Membership Services Travel Manager in Surrey
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but a career in travel.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any relevant travel industry experience. We’re looking for someone who can connect with our members, so show us how you’ve done that in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Membership Services Travel Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Travel Stuff
Make sure you brush up on your travel industry knowledge before the interview. Familiarise yourself with current trends, popular destinations, and any recent changes in travel regulations. This will show that you're not just a customer service pro but also someone who understands the ins and outs of the travel world.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you can convey information effectively. Remember, it’s not just what you say, but how you say it!
✨Demonstrate Your Customer Service Passion
Prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations where your actions made a positive impact. This will help illustrate your customer-focused attitude and show that you genuinely care about providing excellent service.
✨Be Ready to Network
Since networking is part of the job, be prepared to discuss how you would build relationships with members and colleagues. Think of strategies you could use to engage with them, whether in person or virtually. Showing that you’re proactive in fostering connections will set you apart from other candidates.
