At a Glance
- Tasks: Support travel members and enhance their business with excellent customer service.
- Company: Reputable travel company with a positive work culture and supportive team.
- Benefits: Lucrative salary, pension, travel perks, private healthcare, and sociable hours.
- Other info: Career progression opportunities and a flexible working environment.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Travel industry experience and strong communication skills are essential.
Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking an enthusiastic Membership Services Travel Manager working full time in the office (2 days a month work from home) Exciting role for a travel professional able to provide excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team.
Career progression is on offer along with a lucrative negotiable salary, pension, sociable working hours, travel perks, private medical health care, life assurance plus many more benefits.
Travel industry experience is essential to be considered for the role, we would consider a travel customer service professional who has been out of travel looking to make a return of the industry.
- Membership Services
- Travel
- Manager
Duties
- Providing day-to-day support to travel members.
- Work with all departments to assist members in the development of their business.
- Proactively working with colleagues to offer products and services provided by to the travel members.
- Hold virtual or in person membership meetings
- Monthly regional meetings with members virtually or face to face as part of the membership team rota.
- Building strong relationships to ensure a positive member experience.
- Where required attend and support consumer events being hosted by members. Membership Services Travel Manager – Essential Requirements:
- Customer service focus is imperative with excellent communication skills.
- Travel industry experience is essential.
- Happy to work Monday to Friday in the office.
- Customer focused, flexible, caring, ‘can do’/’will do’ attitude.
- Confidence to network & communicate parties, in both formal and informal situations.
- Attention to detail and follow up.
- Self-motivated but enjoying being part of a team.
- Organised, diary management and engagement planning.
Locations ideal for the Membership Services Travel Manager role includes SW London, Bagshot, Guildford, Epsom, Woking, Weybridge, Ascot, Staines and surrounding
Travel Account Manager in Staines employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
