Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Book and manage international and domestic air travel using the Galileo GDS system.
- Company: Join a well-established travel company offering diverse holiday experiences.
- Benefits: Enjoy travel perks, hybrid working, private health insurance, and career progression.
- Why this job: Be part of a fun team with opportunities for growth and recognition.
- Qualifications: Galileo ticketing experience and travel operations background are essential.
- Other info: Work hybrid in London, with 3 days in the office and 2 days from home.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are currently seeking an experienced Galileo trained Operations Ticketing Executive to join our clients Sales Support team on a full-time, hybrid basis in London.\\n\\nOur client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer.\\n\\nOperations Ticketing Executive Duties:\\n\\n * Book and ticket international and domestic air travel using Galileo GDS system\\n\\n * Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business.\\n\\n * Ticketing using Galileo.\\n\\n * Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions.\\n\\n * Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers.\\n\\n * Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools.\\n\\nOperations Ticketing Executive – Essential Requirements:\\n\\n * Ticketing experience using Galileo is essential\\n\\n * Previous experience from within travel operations, customer support within a tour operator is key.\\n\\n * Proficient Galileo GDS experience is essential.\\n\\n * Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts.\\n\\n * Additional knowledge of cruise, rail and ground products would be a strong advantage.\\n\\nOperations Ticketing Executive – Benefits:\\n\\n * Travel perks\\n\\n * Career progression\\n\\n * Hybrid working – 3 days a week in the office, 2 days from home\\n\\n * Private Health Insurance\\n\\n * Qualification Support\\n\\n * Life Assurance\\n\\n * Travel Loan\\n\\n * Cycle to Work\\n\\n * Recognition awards\\n\\n * Wellbeing\\n\\n * Bonus\\n\\nPlease note only suitable candidates with UK based tour operator experience with Galileo ticketing experience, happy to work hybrid in London will be contacted for the Operations post
Operations Ticketing Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Ticketing Executive
✨Tip Number 1
Make sure to highlight your experience with the Galileo GDS system in any conversations or networking opportunities. This is a key requirement for the role, and demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 2
Stay updated on the latest airline policies and fare rules. Being knowledgeable about current trends and changes in the travel industry will show your commitment and expertise during interviews.
✨Tip Number 3
Network with professionals in the travel industry, especially those who work with tour operators. They can provide valuable insights and may even refer you to job openings, including the one at StudySmarter.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully managed schedule changes or cancellations. Real-life examples will demonstrate your problem-solving skills and ability to handle pressure, which are crucial for this role.
We think you need these skills to ace Operations Ticketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Galileo GDS system and any relevant ticketing experience. Use specific examples to demonstrate your skills in managing schedule changes, cancellations, and refunds.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in travel operations and how it aligns with the responsibilities of the Operations Ticketing Executive position.
Showcase Relevant Skills: Emphasise your knowledge of fare rules, airline policies, and customer support experience. Highlight any additional knowledge of cruise, rail, and ground products that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your Galileo Expertise
Make sure to highlight your experience with the Galileo GDS system during the interview. Be prepared to discuss specific scenarios where you've successfully booked and ticketed travel, as well as how you managed schedule changes or cancellations.
✨Demonstrate Knowledge of Fare Rules
Since a strong understanding of fare rules and airline policies is crucial for this role, be ready to answer questions related to these topics. You might even want to prepare examples of how you've applied this knowledge in past roles.
✨Stay Updated on Industry Changes
Show your enthusiasm for the travel industry by discussing recent changes in airline policies or travel technology tools. This will demonstrate your commitment to staying informed and adapting to new developments.
✨Prepare for Customer Interaction Scenarios
As the role involves managing customer support, think of examples where you've effectively communicated with clients or external contacts. Prepare to discuss how you handled difficult situations, ensuring minimal costs and penalties for the business.
