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- Tasks: Lead a dynamic ticketing team and manage relationships with GDS providers.
- Company: Join a forward-thinking travel company with a supportive culture.
- Benefits: Enjoy travel perks, career development, pension, and sick pay.
- Why this job: Make an impact in the travel industry while developing your career.
- Qualifications: Experience in ticketing management and strong communication skills.
- Other info: Exciting opportunities for growth in a fast-paced environment.
The predicted salary is between 35000 - 45000 £ per year.
Platinum Travel Recruitment are collaborating with a forward thinking and established travel company who are now seeking an experienced Ticketing Manager to join the team. The experienced Ticketing Manager will be responsible for day to day management of our clients ticketing team, to include building relationships with GDS providers, and driving our clients aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines. Career development, travel perks, pension, sick pay, supportive team and many other benefits are on offer.
Ticketing Manager duties:
- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management – ensure all queues are kept up to date including: schedule changes, general, web, re-issues and queues are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus & Galileo.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
Ticketing Manager - Essential Requirements:
- Ticketing management experience within travel is essential.
- Good communication skills and attention to detail.
- Strong customer focus with good organisational skills.
- Excellent worldwide knowledge, airline and fares knowledge.
- Strong computer and written skills.
Travel Ticketing Manager in London employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Ticketing Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with ticketing or GDS providers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've managed ticketing teams and handled tricky situations. We want to see your expertise shine!
✨Tip Number 3
Stay updated on industry trends! Keep an eye on the latest developments in ticketing and airline fares. This knowledge will not only impress interviewers but also help you engage in meaningful conversations with them.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Ticketing Manager. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the perks we offer!
We think you need these skills to ace Travel Ticketing Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ticketing Manager role. Highlight your ticketing management experience and any relevant skills that match the job description. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your experience with GDS providers and managing ticketing teams. Let us know what makes you tick!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get to see all the perks we offer, like career development and travel benefits. We can’t wait to hear from you!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of GDS systems like Amadeus and Galileo. Be ready to discuss how you've used these platforms in your previous roles, as well as any specific experiences with fare management or ticketing processes.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and airlines, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated schedule changes or resolved customer issues in the past.
✨Demonstrate Your Organisational Skills
Think of instances where you've successfully managed multiple tasks or queues. Be prepared to explain how you prioritise your workload and ensure that all tickets and re-issues are handled promptly.
✨Highlight Your Customer Focus
Prepare to discuss how you’ve gone above and beyond for customers in your previous roles. Share specific examples that showcase your strong customer service skills and how they contributed to a positive experience.