At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable travel experiences.
- Company: Join a prestigious luxury travel company known for exceptional service.
- Benefits: Competitive salary, bonuses, private medical insurance, and travel perks.
- Other info: Enjoy a supportive team environment with excellent career development opportunities.
- Why this job: Make a real impact in the travel industry while building long-term client relationships.
- Qualifications: Experience in sales or management, preferably in travel or luxury retail.
Are you from a luxury brand with retail management experience seeking a career in travel?
Or are you already a sales manager in travel looking for a change?
Platinum Travel Recruitment are collaborating exclusively with an established luxury travel company who are now seeking an experienced Retail Travel Assistant Manager to join its supportive team in the London area.
With an outstanding reputation within the travel industry, our client is renowned for its exceptional service, expertise and commitment to creating truly remarkable journeys around the world.
With a strong track record of attracting and retaining talented travel professionals, this is an organisation where people build long-term careers and feel genuinely valued.
As a key deputy, you will step into the Store Manager role when required while maintaining ownership of your own client base and delivering a seamless, premium client experience.
The Retail Travel Assistant Manager will have the accountability for overall store performance, including sales, conversion, profitability, service standards, and team leadership.
Each day will not be the same.
- Retail Travel
- Assistant
- Manager
Duties
- Support delivery of overall store performance, including sales, conversion and service standards.
- Actively sell holidays and role model high-quality sales behaviours.
- Support coaching, onboarding and development of the travel sales team.
- Create a collaborative, engaged team environment.
- Balance delivery of both fully transactable products and more complex, tailor-made holidays.
- Support local business generation through events, partnerships and in-store activity.
- Build long-term client relationships to encourage repeat business and future travel planning.
- Act as deputy to the Store Manager and lead the store in their absence.
- Contribute to a consistent, well-run store environment. Retail Travel Assistant Manager – Essential Requirements:
- Sales & assistant management, team leader, supervisory or similar experience, ideally with a travel agent, tour operator or within a luxury retail premium brand.
- Developing leadership capability with confidence to support and coach others.
- Strong communication and collaboration skills with a proactive mindset.
- Passion for delivering exceptional, relationship-led client experiences.
- Good understanding of Office 365 including MS Word, Excel, Share Point and Outlook. Retail Travel Assistant Manager – Benefits:
- Lucrative salary and commission OTE £48K++ guaranteed bonus for first 6 months.
- Investment, training and career development in your success within the role.
- Private Medical Insurance
- Life insurance
- Birthday off
- Wellbeing and health benefits.
- Enhanced family leave & pension scheme
- Travel perks
- Career growth
- Supportive team
- A day off for volunteering to support a charity of your choice
Retail Travel Assistant Manager in London employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Assistant Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Platinum Travel Recruitment Ltd who are looking for fresh talent for roles like Retail Travel Assistant Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Platinum Travel Recruitment Ltd and give you a leg up for your Retail Travel Assistant Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Retail Travel Assistant Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Retail Travel Assistant Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Retail Travel Assistant Manager role at Platinum Travel Recruitment Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Retail Travel Assistant Manager position at Platinum Travel Recruitment Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Platinum Travel Recruitment Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Platinum Travel Recruitment Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Retail Travel Assistant Manager.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Platinum Travel Recruitment Ltd.
