Platinum Travel Recruitment are collaborating with a highly successful, elite cruise brand who are now seeking an experienced Luxury Ocean & Expedition Cruise Consultant to join its friendly and supportive team. This highly successful Specialist Cruise company provides unique and niche destinations worldwide with a high ocean & expedition booking rate, with a great reputation in the industry. If you are currently an experienced Expedition Cruise Specialist from a luxury travel background with great sales experience, we would love to hear from you. Luxury Ocean & Expedition Cruise Consultant Duties: * Serve as the cornerstone of the client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role, it’s a consultative, relationship-driven position where your ability to understand client preferences, anticipate needs, and curate exceptional cruise holidays will define your success. * Ensuring every detail - from itinerary selection and restaurant reservations to booking forms and online check-ins is handled with precision and care. * Offering a seamless, high-touch experience tailored to each client’s preferences. * Building long-term relationships, offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes. * Take part in in generating ideas to improve the client experience and enhance how our client works. * Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up. * Take part in exclusive client events designed to deepen relationships, enhance loyalty, and strengthen your personal connection with each client. * Build long-term relationships by understanding client preferences, travel history, and lifestyle aspirations. * Stay continually informed on cruise line developments, ship launches, exclusive offers, and emerging industry trends across Luxury Ocean, Expedition, and Specialist segments. Luxury Ocean & Expedition Cruise Consultant – Essential Requirements: * Luxury Ocean & Expedition Cruises sales experience is essential within an established travel company with strong expedition cruise knowledge. * Record of converting enquiries into bookings and achieving or surpassing sales targets. * In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors. * Someone who thrives in a fast-moving, imaginative environment where client experience is everything. * Ability to foster long-term connections and make personalised recommendations to clients. * Confident in navigating a wide range of cruise products - from luxury ocean liners to expedition vessels and specialist cruises - and skilled at matching these to the unique desires of each client. Luxury Ocean & Expedition Cruise Consultant – Benefits * Our client has a strong emphasis on client retention, resulting in generous commission - OTE £80K++ * Supportive team * Hybrid working 2 days office, 3 days from home * Travel perks. * Generous annual leave allowance. * Significant company discount for personal cruise bookings * Opportunities to join familiarisation (fam) trips. * A collaborative, creative, and energising work environment * Social events * Pension * Career development
Ocean & Expedition Cruise Consultant in London employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
