At a Glance
- Tasks: Create custom travel packages and manage group requests while negotiating with suppliers.
- Company: Exciting DMC in London with a vibrant and supportive team culture.
- Benefits: Lucrative salary, career progression, travel perks, and hybrid working after probation.
- Other info: Full-time office role with opportunities for learning and development.
- Why this job: Join a forward-thinking company and grow your career in the dynamic travel industry.
- Qualifications: Experience in inbound travel and fluency in English plus one European language.
Platinum Travel Recruitment are collaborating exclusively with a fabulous forward thinking DMC based in London now seeking an experienced Multi-Lingual Inbound Operations Executive to join their vibrant & supportive team. French, Spanish, Italian, Portuguese or German language skills are essential. Exciting role for a travel professional from an inbound travel company seeking career growth with a reputable travel company.
Multi-Lingual Inbound Operations Executive Duties:
- Develop tailor-made package and itineraries and managing of group travel requests.
- Efficiently handle and respond to email requests.
- Negotiating rates with suppliers and checking availability.
- Creation of client proposals and following up in native languages either French, Spanish, Italian, Portuguese or German.
- Booking all necessary travel components and services.
- Apply profit mark-ups and provide transparent quotations to customers.
- Preparing and issue invoices, through Tour Plan booking software maintaining accurate financial records.
- Handle rooming lists and prepare client vouchers for all travel services.
- Maintain regular contact with suppliers to ensure smooth coordination.
- Working as a team, sharing knowledge and supporting colleagues.
Multi-Lingual Speaking Inbound Operations Executive – Essential Requirements:
- Groups experience within the inbound travel industry is essential.
- Happy to work in the office full time – hybrid after probation.
- Research and learn about the UK inbound travel industry as well as the overall tourism market and the B2B travel agency and tour operator concepts.
- Advanced Microsoft Office proficiency (Outlook, Excel, PowerPoint, Word).
- Ability to quickly learn new software and stay current with new updates.
- Understanding of Profit Margins and Markup Percentages.
- Highly accurate data entry abilities, especially when entering prices and margins.
- Excellent written and verbal English and one European language (required) Must be fluent in either French, Spanish, Italian, Portuguese or German.
- Strong negotiation skills to satisfy customer needs.
Multi-Lingual Inbound Operations Executive – Benefits:
- Lucrative salary.
- Career progression.
- Sick pay.
- Travel perks.
- Supportive team.
- Hybrid after probation.
- Varied role.
Multi-Lingual Inbound Operations Executive in London employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Lingual Inbound Operations Executive in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Platinum Travel Recruitment Ltd who are looking for fresh talent for roles like Multi-Lingual Inbound Operations Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Platinum Travel Recruitment Ltd and give you a leg up for your Multi-Lingual Inbound Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Multi-Lingual Inbound Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Multi-Lingual Inbound Operations Executive in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Multi-Lingual Inbound Operations Executive role at Platinum Travel Recruitment Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Multi-Lingual Inbound Operations Executive position at Platinum Travel Recruitment Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Platinum Travel Recruitment Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Platinum Travel Recruitment Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Multi-Lingual Inbound Operations Executive.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Platinum Travel Recruitment Ltd.
