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- Tasks: Deliver personalised cruise experiences and build lasting client relationships.
- Company: Join a forward-thinking luxury cruise brand with a supportive team.
- Benefits: Enjoy competitive salary, generous leave, and discounts on personal cruises.
- Other info: Hybrid working available; ideal for those within 100 miles of London.
- Why this job: Transform the way clients experience cruises in a creative, agile environment.
- Qualifications: Experience in cruise sales and strong knowledge of expedition and luxury cruises.
Platinum Travel Recruitment are collaborating with a fabulous forward-thinking elite cruise brand that offers Luxury Ocean, Expedition, & Specialist Cruises in unique and niche destinations worldwide. Please note only suitable candidates who have sold and been on Expedition / Small-Ship Cruises will be considered for this role.
Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our client's supportive and friendly cruise team, hybrid working. Remote working is possible within 100 miles of London for the right candidate. This is not just another cruise sales role; our client has a service-first approach to selling cruises with an agile leadership style that fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall be supported by a fresh and energising way of working.
This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different. Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression, and many other benefits are on offer.
Expedition Small-Ship Cruise Consultant Duties:- Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - is handled with precision and care.
- Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.
- Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.
- Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
- Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.
- Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.
- Hands-on experience in cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
- In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
- Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.
- Full-time – 2 days a week office/3 days a week homeworking
- Competitive salary and commission structure
- Generous annual leave allowance
- Significant company discount for personal cruise bookings
- Opportunities to join familiarisation trips
- A collaborative, creative, and energising work environment
- Plus many more benefits
Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role include Putney, Guildford, Leatherhead, Godalming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding areas.
Expedition Cruise Consultant in London employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expedition Cruise Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cruise industry and let them know you're on the hunt for an Expedition Cruise Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow the cruise brands you're interested in on social media and engage with their content. This not only keeps you updated on their latest offerings but also shows your enthusiasm for the industry, which can make you stand out when applying.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of luxury and expedition cruises. Be ready to discuss your personal experiences and how they relate to the role. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Expedition Cruise Consultant in London
Some tips for your application 🫡
Show Your Passion for Cruising: When you're writing your application, let your love for cruising shine through! Share your personal experiences with expedition and small-ship cruises, and how they’ve shaped your understanding of the industry. We want to see that you’re not just applying for a job, but that you genuinely care about creating amazing experiences for clients.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in cruise sales. Mention specific achievements, like how you’ve exceeded sales targets or built strong client relationships. This shows us that you understand what we’re looking for and that you’re the right fit for our supportive team.
Be Personable and Professional: Your written communication skills are key in this role, so make sure your application reflects that! Use a friendly yet professional tone, and don’t shy away from showcasing your personality. We’re looking for someone who can engage clients effectively, so let us see that in your writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us that you’re proactive and keen to join our fabulous team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Expedition Cruises
Make sure you brush up on your knowledge of expedition and small-ship cruises. Be ready to discuss specific itineraries, unique destinations, and the luxury offerings that set these cruises apart. This will show your passion and expertise in the field.
✨Showcase Your Personal Touch
Since this role is all about delivering a personalised experience, think of examples where you've gone above and beyond for clients in the past. Prepare to share stories that highlight your ability to build long-term relationships and provide thoughtful recommendations.
✨Communicate Confidently
Practice your verbal and written communication skills before the interview. You’ll need to engage with clients across various channels, so be prepared to demonstrate how you can communicate professionally yet warmly, making clients feel valued and understood.
✨Embrace the Service-First Approach
Familiarise yourself with the service-first philosophy of the company. Think about how you can embody this approach in your responses during the interview. Highlight your commitment to client satisfaction and how you can contribute to creating a premium booking experience.