Cruise Sales & Operations Manager in London

Cruise Sales & Operations Manager in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive cruise sales and manage operations in a dynamic travel environment.
  • Company: Join a fabulous travel company with a supportive team culture.
  • Benefits: Enjoy a lucrative salary, career development, and exciting travel perks.
  • Why this job: Make an impact in the cruise industry while developing your skills.
  • Qualifications: Experience in cruise account management and strong negotiation skills required.
  • Other info: Hybrid working in Surrey, London area with excellent growth opportunities.

The predicted salary is between 36000 - 60000 Β£ per year.

Are you motivated to excel in a dynamic, fast-paced environment with cruise sales, commercial & operational management experience? If so, seize this exciting opportunity to take on this new cruise role! We are now on the hunt for an experienced Cruise Sales & Operations Manager to join a fabulous travel company, hybrid working in the Surrey, London area.

Exciting and varied role including maintaining partner relationships, overseeing operations along with monitoring trading performance. Lucrative salary, career development, supportive team, travel perks and many other benefits are on offer.

Cruise Sales & Operations Manager Duties:
  • This exciting Cruise Sales & Operations Manager shall play a key strategic role in implementing and driving cruise commercial and sales agenda.
  • This position is responsible for supporting the creation of a high-performing trading environment that will increase both cruise sales volume and foster profitability through robust commercial/account management, fostering supplier collaboration.
  • Support the commercial growth of our clients full cruise portfolio (eg Ocean, River, Expedition, Luxury etc) delivering improved business profits, member trading performance and their profitability.
  • Support the implementation of a focused cruise trading strategy with clear sales, income and market share objectives.
  • Work collaboratively to deliver a structured trading environment including increased focus on performance reporting, forecasting, and yield management tools.
  • Negotiate commercial terms, overrides and additional funds with cruise line partners to maximise group revenue and benefits.
  • Identify emerging trends, competitor activity, and market shifts to inform strategic decision-making and commercial initiatives.
  • Manage key cruise line partnerships.
  • Work closely with the Cruise Sales Director to oversee cruise operations to ensure smooth and timely delivery of commercial agreements and pricing updates.
Cruise Sales & Operations Manager – Essential Requirements:
  • Proven experience in cruise account management plus ideally some sales/trading experience within a tour operator, consortium, or cruise specialist.
  • Proven strong negotiation and relationship management skills with business partners.
  • Demonstrated ability to manage performance through analytics and commercial insight.
  • Knowledge of travel industry systems, cruise distribution platforms and operational processes would be an advantage with a can-do attitude in relation to working with new technology and platforms.
  • Excellent communication, influencing, and presentation skills.
  • Excel and data analysis skills essential.

Exciting cruise management opportunity for an existing travel professional with sales, commercial and operations management experience.

Cruise Sales & Operations Manager in London employer: Platinum Travel Recruitment Ltd

Join a vibrant travel company that champions a supportive and dynamic work culture, perfect for those looking to thrive in the cruise sales and operations sector. With hybrid working options in the picturesque Surrey area, employees enjoy lucrative salaries, extensive career development opportunities, and enticing travel perks, all while being part of a collaborative team dedicated to excellence in the travel industry.
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Contact Detail:

Platinum Travel Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Cruise Sales & Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the travel industry, especially those who have experience in cruise sales and operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company and its cruise offerings. Show them you’re not just another candidate; demonstrate your passion for cruising and how your skills can drive their commercial growth.

✨Tip Number 3

Practice your negotiation skills! Since this role involves managing partnerships and negotiating terms, being able to showcase your ability to strike deals will set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Cruise Sales & Operations Manager in London

Cruise Sales Management
Commercial Management
Operational Management
Partner Relationship Management
Performance Reporting
Forecasting
Yield Management
Negotiation Skills
Analytical Skills
Data Analysis
Communication Skills
Influencing Skills
Presentation Skills
Knowledge of Travel Industry Systems
Adaptability to New Technology

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Cruise Sales & Operations Manager role. Highlight your relevant experience in cruise sales and operations, and don’t forget to showcase those strong negotiation skills we’re looking for!

Showcase Your Achievements: When writing your application, focus on your achievements rather than just listing duties. Use specific examples that demonstrate how you’ve driven sales or improved operational performance in previous roles.

Keep It Professional Yet Engaging: While we love a friendly tone, remember to keep your application professional. Use clear language and structure your application well to make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and any other documents we might need in one go!

How to prepare for a job interview at Platinum Travel Recruitment Ltd

✨Know Your Cruise Stuff

Make sure you brush up on your cruise industry knowledge. Familiarise yourself with different types of cruises, key players in the market, and current trends. This will not only show your passion but also help you answer questions confidently.

✨Showcase Your Negotiation Skills

Since negotiation is a big part of this role, prepare examples from your past experiences where you've successfully negotiated terms or managed relationships. Be ready to discuss how you can apply these skills to maximise revenue for the company.

✨Data is Your Best Friend

With a focus on performance reporting and analytics, be prepared to talk about how you've used data to drive decisions in previous roles. Bring specific examples of how your analytical skills have led to improved sales or operational efficiency.

✨Practice Your Presentation Skills

As communication is key, practice presenting your ideas clearly and confidently. You might be asked to present a strategy or analysis during the interview, so being articulate and persuasive will set you apart from other candidates.

Cruise Sales & Operations Manager in London
Platinum Travel Recruitment Ltd
Location: London

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