Italian Speaking Travel Team Manager

Italian Speaking Travel Team Manager

Full-Time 39000 £ / year No home office possible
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At a Glance

  • Tasks: Create bespoke travel itineraries and manage a team of travel experts.
  • Company: Join a leading luxury travel company specialising in unique Italian experiences.
  • Benefits: Enjoy remote work, generous holidays, bonuses, and exciting trips to Italy.
  • Why this job: Be part of a passionate team delivering unforgettable travel experiences in Italy.
  • Qualifications: Management experience in travel, fluent in Italian and English, UK-based.
  • Other info: Ideal for those with a love for Italy and a knack for customer service.

We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.

Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.

This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.

Italian Speaking Travel Team Manager Duties:

  • Managing sales performance and team cohesion for Travel Design.
  • Serving as primary liaison for cross-departmental relationships.
  • Monitoring team performance weekly, providing proactive feedback and
  • coaching.
  • Conducting weekly team meetings, fostering accountability and motivation
  • across key metrics (calls, follow-ups, emails, client relations, conversion
  • rates); tracks progress and provides solutions.
  • Managing lead allocation, considering workload, staff requests, and skill sets
  • to optimize productivity and revenue.
  • Ensuring successful implementation of new systems and business processes
  • through leadership, coaching, and training.
  • Developing new sales initiatives.
  • Managing sales budgets and targets
  • Managing current products and proposes new product offerings.

Italian Speaking Travel Team Manager Essential Requirements:

  • At least 2 years team leader/management experience within the travel industry
  • Experience selling private tours of Italy Fluent in written and spoken English and Italian.
  • Proficiency in staff management, including adapting management style (micro/macro)
  • to optimize productivity and well-being.
  • Capability in identifying and nurturing staff talent for career progression.
  • Proficiency in staff coaching and training on systems and processes, including
  • onboarding and off-boarding.
  • Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite.

Italian Speaking Travel Team Manager employer: Platinum Travel Recruitment Ltd

Join a prestigious luxury travel company that values its employees and fosters a vibrant remote work culture. With generous holiday allowances, lucrative bonuses, and opportunities for travel to Italy, this role offers not just a job but a chance to grow within a supportive team dedicated to crafting unforgettable experiences. Embrace the opportunity to lead a passionate group of travel experts while enjoying the flexibility of remote work in the UK.
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Contact Detail:

Platinum Travel Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Italian Speaking Travel Team Manager

✨Tip Number 1

Network with professionals in the luxury travel sector, especially those who have experience with Italian destinations. Attend industry events or join online forums to connect with others who can provide insights or even referrals.

✨Tip Number 2

Showcase your knowledge of Italy by sharing your personal travel experiences or itineraries on social media or a blog. This not only demonstrates your passion but also highlights your expertise in creating unique travel experiences.

✨Tip Number 3

Prepare for potential interviews by researching the latest trends in luxury travel and the specific needs of high-end clients. Being well-informed will help you stand out as a candidate who understands the market.

✨Tip Number 4

Consider reaching out directly to current or former employees of the company to gain insights into their culture and expectations. This can give you an edge in understanding what they value in a team manager.

We think you need these skills to ace Italian Speaking Travel Team Manager

Fluency in Italian and English
Strong knowledge of Italy and its travel offerings
Experience in managing a team within the travel industry
Exceptional customer service skills
Ability to design customised travel itineraries
Strong communication and interpersonal skills
Coaching and mentoring abilities
Project management skills
Attention to detail
Problem-solving skills
Networking skills with suppliers and guides
Ability to work remotely and manage a team effectively
Passion for travel and tourism
Adaptability to changing client needs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the travel industry, particularly any management roles you've held. Emphasise your knowledge of Italy and any relevant skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your expertise in creating custom itineraries. Mention specific experiences that demonstrate your ability to manage a team and exceed client expectations.

Highlight Language Skills: Since fluency in Italian and English is essential, make sure to clearly state your language proficiency in both your CV and cover letter. You might also want to include any relevant certifications or experiences that showcase your language skills.

Showcase Your Knowledge of Italy: In your application, provide examples of your familiarity with Italy, such as specific regions, attractions, or experiences you can recommend. This will demonstrate your suitability for the role and your enthusiasm for the destination.

How to prepare for a job interview at Platinum Travel Recruitment Ltd

✨Showcase Your Italy Expertise

Make sure to highlight your knowledge of Italy during the interview. Discuss specific regions, hidden gems, and iconic landmarks that you are familiar with. This will demonstrate your passion for the country and your ability to design exceptional itineraries.

✨Emphasise Leadership Skills

As a Travel Team Manager, you'll need to lead and inspire your team. Be prepared to share examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight any strategies you've used to drive performance and maintain a positive work environment.

✨Prepare for Client Interaction Scenarios

Since you'll be the primary point of contact for high-end clients, think about potential scenarios you might face. Prepare to discuss how you would handle client requests, manage expectations, and resolve any issues that may arise. This will show your readiness to deliver exceptional service.

✨Demonstrate Collaboration Skills

The role requires seamless coordination between various teams. Be ready to talk about your experience working with different departments, such as sales and operations. Share examples of how you've facilitated collaboration to ensure smooth travel experiences for clients.

Italian Speaking Travel Team Manager
Platinum Travel Recruitment Ltd
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