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- Tasks: Create bespoke travel itineraries and manage a team of travel experts.
- Company: Join a leading luxury travel company specialising in unique Italian experiences.
- Benefits: Enjoy remote work, generous holidays, lucrative bonuses, and trips to Italy.
- Why this job: Be part of a passionate team delivering unforgettable travel experiences in Italy.
- Qualifications: Experience in travel management, fluent in Italian and English, UK-based applicants only.
- Other info: Ideal for those with a love for Italy and a knack for customer service.
We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.
This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.
Italian Speaking Travel Team Manager Duties:
* Managing sales performance and team cohesion for Travel Design.
* Serving as primary liaison for cross-departmental relationships.
* Monitoring team performance weekly, providing proactive feedback and
* coaching.
* Conducting weekly team meetings, fostering accountability and motivation
* across key metrics (calls, follow-ups, emails, client relations, conversion
* rates); tracks progress and provides solutions.
* Managing lead allocation, considering workload, staff requests, and skill sets
* to optimize productivity and revenue.
* Ensuring successful implementation of new systems and business processes
* through leadership, coaching, and training.
* Developing new sales initiatives.
* Managing sales budgets and targets
* Managing current products and proposes new product offerings.
Italian Speaking Travel Team Manager – Essential Requirements:
* At least 2 years team leader/management experience within the travel industry
* Experience selling private tours of Italy Fluent in written and spoken English and Italian.
* Proficiency in staff management, including adapting management style (micro/macro)
* to optimize productivity and well-being.
* Capability in identifying and nurturing staff talent for career progression. xiskglj
* Proficiency in staff coaching and training on systems and processes, including
* onboarding and off-boarding.
* Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite
Italian Speaking Travel Team Manager employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Travel Team Manager
✨Tip Number 1
Network with professionals in the travel industry, especially those who have experience with luxury travel or Italy-specific tours. Attend travel expos or webinars to connect with potential colleagues and learn more about the latest trends in high-end travel.
✨Tip Number 2
Brush up on your knowledge of Italy's hidden gems and iconic landmarks. Create a portfolio of unique itinerary ideas that showcase your understanding of what discerning travellers seek, as this will demonstrate your expertise during interviews.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Think of specific examples where you've successfully led a team in a travel setting, as this will be crucial in showcasing your leadership skills during the interview process.
✨Tip Number 4
Familiarise yourself with the company's offerings and their approach to customer service. Being able to articulate how your values align with theirs will set you apart and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Italian Speaking Travel Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry, particularly any management roles you've held. Emphasise your knowledge of Italy and any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the luxury market. Mention specific experiences where you designed custom itineraries or managed teams effectively.
Highlight Language Proficiency: Since fluency in Italian and English is essential, ensure you clearly state your language skills in both your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Team Management Skills: In your application, include examples of how you've coached and mentored team members in previous roles. Highlight your leadership style and how it has positively impacted team performance.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your Italy Expertise
Make sure to highlight your knowledge of Italy during the interview. Discuss specific regions, hidden gems, and unique experiences you can offer clients. This will demonstrate your passion and understanding of the destination.
✨Demonstrate Leadership Skills
As a Travel Team Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and mentoring to drive performance.
✨Prepare for Client Scenarios
Expect questions about handling high-end clients and complex travel arrangements. Think of scenarios where you've exceeded client expectations and be ready to discuss how you would approach similar situations in this role.
✨Emphasise Communication Skills
Fluency in both Italian and English is crucial. Be prepared to demonstrate your language skills during the interview, perhaps by discussing a travel itinerary in Italian. This will show your capability to connect with clients effectively.
