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- Tasks: Create bespoke travel itineraries and lead a passionate team to deliver unforgettable experiences.
- Company: Join a luxury travel company that values creativity and excellence.
- Benefits: Enjoy remote work, generous holidays, lucrative bonuses, and trips to Italy.
- Why this job: Make dreams come true for travellers while exploring the beauty of Italy.
- Qualifications: Management experience in travel and fluency in Italian and English required.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.
Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.
This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.
Italian Speaking Travel Team Manager Duties
- Managing sales performance and team cohesion for Travel Design.
- Serving as primary liaison for cross‑departmental relationships.
- Monitoring team performance weekly, providing proactive feedback and coaching.
- Conducting weekly team meetings, fostering accountability and motivation across key metrics (calls, follow‑ups, emails, client relations, conversion rates); tracks progress and provides solutions.
- Managing lead allocation, considering workload, staff requests, and skill sets to optimize productivity and revenue.
- Ensuring successful implementation of new systems and business processes through leadership, coaching, and training.
- Developing new sales initiatives.
- Managing sales budgets and targets.
- Managing current products and proposing new product offerings.
Italian Speaking Travel Team Manager – Essential Requirements
- At least 2 years team leader / management experience within the travel industry.
- Experience selling private tours of Italy; fluent in written and spoken English and Italian.
- Proficiency in staff management, including adapting management style (micro / macro) to optimize productivity and well‑being.
- Capability in identifying and nurturing staff talent for career progression.
- Proficiency in staff coaching and training on systems and processes, including onboarding and off‑boarding.
- Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite.
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Italian Speaking Travel Manager employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Travel Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with luxury travel. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your Italy expertise! When you get the chance to chat with potential employers, share your favourite hidden gems and experiences from Italy. This not only showcases your knowledge but also your passion for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to travel management. Think about how you would handle specific scenarios, like managing a complex itinerary or dealing with a high-end client’s request. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Italian Speaking Travel Manager
Some tips for your application 🫡
Show Off Your Italy Knowledge: When you're writing your application, make sure to highlight your strong knowledge of Italy. Share any personal experiences or unique insights you have about the country that could impress us and show how you can design those exceptional itineraries.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences that match the role. We want to see how your background in retail travel or tour operations makes you the perfect fit for our team.
Be Personable and Professional: Remember, we’re looking for someone who can connect with high-end clients and travel agents. Use a friendly yet professional tone in your application to showcase your ability to build relationships and deliver exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Italy Inside Out
Brush up on your knowledge of Italy, from its hidden gems to iconic landmarks. Be ready to discuss specific locations and experiences you would recommend to clients, showcasing your passion for the country.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your coaching and mentoring experiences, and be ready to discuss how you motivate your team to deliver exceptional service.
✨Understand Client Needs
Think about how you would approach understanding and exceeding client expectations. Prepare to share examples of how you've tailored travel experiences in the past, demonstrating your ability to listen and adapt.
✨Communicate Clearly in Both Languages
Since fluency in Italian and English is essential, practice discussing your experiences in both languages. This will not only show your language skills but also your ability to connect with diverse clients.