At a Glance
- Tasks: Support the sales team and ensure exceptional client care throughout the travel process.
- Company: Join a vibrant, forward-thinking travel company with a luxury reputation.
- Benefits: Enjoy a generous salary, bonuses, and exciting travel perks.
- Other info: Creative and fun office atmosphere with great career progression opportunities.
- Why this job: Combine your passion for travel with a rewarding career in the travel industry.
- Qualifications: Experience in operations or administration, with a love for Africa.
Platinum Travel Recruitment are collaborating with a bespoke forward thinking travel company who are now seeking an experienced Africa Travel Operations Executive to join their supportive and vibrant team. Our client offers luxury tours and tailormade trips with a great reputation in the industry. This is an exciting travel Africa Travel Operations Executive for an organised administration and/or operations professional from a travel or non travel background seeking a career in the industry who has travelled Africa. Africa Travel Operations Executive Duties: * Support the travel sales team throughout the entire sales process. * Ensure the highest standards of client care at all times. * Check availability of ground travel arrangements and prepare quotes for the sales team. * Finalise itineraries and book all aspects of client trips. * Identify opportunities to upsell and cross-sell travel products. * Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded. * Work with the sales team to deliver exceptional customer service. * Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable. * Contact accomodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised. Africa Travel Operations Executive – Essential Requirements * Operations, sales support or administration experience ideally within the travel industry. * Meticulous attention to detail is imperative. * Knowledge and first hand experience of travelling Africa is essential. * Happy to work a hybrid working model – locations ideal for the role includes Hungerford, Swindon and Newbury. * Excellent communication & written skills, both written and verbal. Africa Travel Operations Executive – Benefits: * Career progression * Monday to Friday office hours * Contributory pension * The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused. Team days out are on offer with an opportunity to share a laugh together. * Training * Generous salary & bonus * Cycle to work scheme * Childcare voucher scheme * Birthday off * Travel perks. To be considered for the Africa Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa
Africa Travel Operations Executive in Hungerford employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Africa Travel Operations Executive in Hungerford
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Platinum Travel Recruitment Ltd who are looking for fresh talent for roles like Africa Travel Operations Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Platinum Travel Recruitment Ltd and give you a leg up for your Africa Travel Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Africa Travel Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Africa Travel Operations Executive in Hungerford
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Africa Travel Operations Executive role at Platinum Travel Recruitment Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Africa Travel Operations Executive position at Platinum Travel Recruitment Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Platinum Travel Recruitment Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Platinum Travel Recruitment Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Africa Travel Operations Executive.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Platinum Travel Recruitment Ltd.
