At a Glance
- Tasks: Deliver personalised cruise experiences and build lasting client relationships.
- Company: Join a forward-thinking luxury cruise brand with a supportive team.
- Benefits: Enjoy competitive salary, generous leave, and discounts on personal cruises.
- Other info: Hybrid working model with opportunities for career progression and familiarisation trips.
- Why this job: Transform the way clients experience cruises in a creative, agile environment.
- Qualifications: Experience in small-ship expedition cruise sales is essential.
Platinum Travel Recruitment are collaborating with a fabulous forward-thinking elite cruise brand that offers Luxury Ocean, Expedition, & Specialist Cruises in unique and niche destinations worldwide. Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our client's supportive and friendly cruise team, hybrid working. Remote working is possible within 100 miles of London for the right candidate.
This is not just another cruise sales role; our client has a service-first approach to selling cruises with an agile leadership style that fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall be supported by a fresh and energising way of working. This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different. Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression, and many other benefits are on offer.
Expedition Small-Ship Cruise Consultant Duties:
- Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - everything is handled with precision and care.
- Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.
- Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.
- Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
- Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.
- Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.
Expedition Small-Ship Cruise Consultant – Essential Requirements:
- Hands-on experience in small ship / expedition cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
- In-depth knowledge of small ship & expedition cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
- Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.
Expedition Small-Ship Luxury Cruise Consultant – Benefits:
- Full-time – 2 days a week office/3 days a week homeworking
- Competitive salary and commission structure
- Generous annual leave allowance
- Significant company discount for personal cruise bookings
- Opportunities to join familiarisation trips
- A collaborative, creative, and energising work environment
- Plus many more benefits
Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role include Putney, Guildford, Leatherhead, Godaming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding areas.
Expedition Cruise Consultant in Guildford employer: Platinum Travel Recruitment Ltd
Join a forward-thinking elite cruise brand that prioritises a service-first approach and fosters a supportive, creative work culture. As an Expedition Cruise Consultant, you'll enjoy a hybrid working model, competitive salary, generous benefits including personal cruise discounts, and ample opportunities for career progression within a dynamic team dedicated to delivering exceptional client experiences.
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Expedition Cruise Consultant in Guildford
✨Tip Number 1
Get to know the company inside out! Research their cruise offerings, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and crafting your own stories about your expedition cruise experiences. Make it personal and relatable to show how you can deliver that premium, personalised experience they’re after.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Expedition Cruise Consultant in Guildford
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hands-on experience with small ship and expedition cruises. We want to see how you've turned enquiries into bookings, so share those success stories!
Personal Touch is Key:Since this role is all about building relationships, let your personality shine through in your application. We love a consultative approach, so show us how you connect with clients on a personal level.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Expedition Cruises
Make sure you brush up on your knowledge of small-ship and expedition cruises. Familiarise yourself with different cruise lines, itineraries, and onboard offerings. Being able to discuss specific experiences and recommendations will show your passion and expertise.
✨Showcase Your Personal Touch
Since this role is all about delivering a premium, personalised experience, think of examples where you've gone above and beyond for clients in the past. Be ready to share how you build long-term relationships and add thoughtful touches that reflect clients' tastes.
✨Prepare for Consultative Selling
This isn't just a sales role; it's about consultative selling. Prepare to discuss how you guide clients through their booking journey and ensure every detail is handled with care. Think of scenarios where you've successfully navigated complex bookings or resolved issues.
✨Engage with Enthusiasm
Your communication skills are key! Practice engaging with confidence and warmth, whether it’s over the phone or via email. Show that you can connect with clients in a professional yet personable manner, as this is crucial for building trust and rapport.
