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- Tasks: Support travel operations, manage client files, and ensure compliance with business terms.
- Company: Join a reputable travel company known for its positive work culture and supportive team.
- Benefits: Enjoy pension, private medical care, life assurance, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the travel industry.
- Qualifications: Operations experience in the travel industry and strong attention to detail required.
- Other info: Work from the Surrey office with flexible remote options and excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking an experienced Travel Operations Executive to join their fabulous team. Benefits include pension, private medical health care, life assurance, progression, career development, and a supportive team.
This is an exciting role for a professional with operations experience, seeking a rewarding career with a reputable travel company that retains staff for the long term, offering a positive work culture and supportive team.
The experienced Operations Executive shall be supporting the team to meet SLAs and response times, and prioritising tasks. You will be responsible for ensuring that Travel clients are complying with the terms of business.
Travel Operations Executive Duties:- Administration of new client files, including system set up
- Arrange documentation and forms for any changes to current clients
- Process Supplier Failure Cover applications within the SLA
- Action any amendments of specific insurance policies within the 48 hour timeframe
- Liaise and work with our key stakeholders to resolve queries within a timely manner
- Provide high level reporting for stakeholders when required
- Support the set-up process for new clients
- Collection of passenger funds and compliance
- Data entry of monthly returns
- Compiling reports for outstanding returns & chasing outstanding returns
- Operations experience is essential, ideally within the travel industry
- Happy to work in the Surrey office, 2 days a month from home
- Strong attention to detail
- Good IT skills, able to use systems to maintain high levels of accuracy
- Excellent communication skills, both verbal and written
Locations ideal for this role include Guildford, Addlestone, Bagshot, Woking, Chertsey, Godalming, Cobham, Weybridge and surrounding areas.
Travel Operations Executive in Godalming employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations Executive in Godalming
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Operations Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since this role is all about supporting a fabulous team, show them how your operations experience aligns with their values and how you can contribute to their positive work environment.
✨Tip Number 3
Practice your communication skills! As a Travel Operations Executive, you'll need to liaise with key stakeholders and clients. Try mock interviews with friends or family to polish your verbal and written communication before the big day.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you're serious about joining a reputable travel company that values long-term staff and career development.
We think you need these skills to ace Travel Operations Executive in Godalming
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Travel Operations Executive role. Highlight your operations experience and any relevant skills that match the job description. We want to see how you can bring value to our fabulous team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your experience aligns with our needs. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Attention to Detail: Since attention to detail is key for this role, make sure your application is free from typos and errors. We love candidates who take pride in their work, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our supportive team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your operations experience, especially within the travel industry. Be ready to discuss specific examples of how you've managed client files or resolved queries in a timely manner. This will show that you understand the role and can hit the ground running.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, prepare to demonstrate this skill during the interview. You could mention a time when your meticulousness helped avoid a potential issue or improved a process. It’s all about showcasing how you can maintain high levels of accuracy.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their team dynamics or how they handle stakeholder queries, which shows you're engaged and interested.
✨Be Ready to Discuss IT Skills
Since good IT skills are essential, be prepared to talk about the systems you've used in previous roles. If you have experience with specific software relevant to travel operations, make sure to highlight that. This will reassure them that you can adapt quickly to their systems.