At a Glance
- Tasks: Lead a dynamic team, deliver exceptional client experiences, and drive store performance.
- Company: Join a luxury travel company known for its outstanding service and supportive culture.
- Benefits: Enjoy a lucrative salary, private medical insurance, and generous leave policies.
- Other info: Opportunities for career growth and personal development in a vibrant team environment.
- Why this job: Make a real impact in the travel industry while building long-term relationships.
- Qualifications: Experience in management or leadership roles within travel or similar sectors.
Platinum Travel Recruitment are collaborating exclusively with an established luxury travel company who are now seeking an experienced Retail Travel Assistant Manager to join its supportive team in the Edinburgh area.
With an outstanding reputation within the travel industry, our client is renowned for its exceptional service, expertise and commitment to creating truly remarkable journeys around the world.
With a strong track record of attracting and retaining talented travel professionals, this is an organisation where people build long-term careers and feel genuinely valued.
This exciting role is ideal for a Retail Travel Assistant Manager from a travel agent seeking a career within a reputable travel company offering an exciting varied job role together with generous benefits.
As a key deputy, you will step into the Store Manager role when required while maintaining ownership of your own client base and delivering a seamless, premium client experience.
The Retail Travel Assistant Manager will have the accountability for overall store performance, including sales, conversion, profitability, service standards, and team leadership.
Each day will not be the same.
Retail Travel Assistant Manager Duties
- Support delivery of overall store performance, including sales, conversion and service standards.
- Actively sell holidays and role model high-quality sales behaviours.
- Support coaching, onboarding and development of the travel sales team.
- Create a collaborative, engaged team environment.
- Balance delivery of both fully transactable products and more complex, tailor-made holidays.
- Support local business generation through events, partnerships and in-store activity.
- Build long-term client relationships to encourage repeat business and future travel planning.
- Act as deputy to the Store Manager and lead the store in their absence.
- Contribute to a consistent, well-run store environment.
Retail Travel Assistant Manager – Essential Requirements
- Assistant management, team leader, supervisory or similar experience, ideally with a travel agent, tour operator or similar.
- Developing leadership capability with confidence to support and coach others.
- Strong communication and collaboration skills with a proactive mindset.
- Passion for delivering exceptional, relationship-led client experiences.
- Good understanding of Office 365 including MS Word, Excel, Share Point and Outlook.
Retail Travel Assistant Manager – Benefits
- Lucrative salary and commission OTE £45K++
- Investment, training and career development in your success within the role.
- Private Medical Insurance
- Life insurance
- Birthday off
- Wellbeing and health benefits.
- Enhanced family leave & pension scheme
- Travel perks
- Career growth
- Supportive team
- A day off for volunteering to support a charity of your choice
Retail Travel Assistant Manager in Edinburgh employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative DMC in London, where your multi-lingual skills will be valued in a vibrant and supportive team environment. With a focus on career progression, competitive salary, and travel perks, this role offers a unique opportunity to grow within the inbound travel industry while enjoying a collaborative work culture. Embrace the chance to develop tailor-made travel experiences and make a meaningful impact in a reputable company that prioritises employee growth and satisfaction.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Travel Assistant Manager in Edinburgh
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Platinum Travel Recruitment Ltd who are looking for fresh talent for roles like Retail Travel Assistant Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Platinum Travel Recruitment Ltd and give you a leg up for your Retail Travel Assistant Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Retail Travel Assistant Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Retail Travel Assistant Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Retail Travel Assistant Manager role at Platinum Travel Recruitment Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Retail Travel Assistant Manager position at Platinum Travel Recruitment Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Platinum Travel Recruitment Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Platinum Travel Recruitment Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Retail Travel Assistant Manager.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Platinum Travel Recruitment Ltd.
