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- Tasks: Drive cruise sales and operations while managing key partnerships and enhancing trading performance.
- Company: Join a fabulous travel company with a dynamic and supportive team.
- Benefits: Enjoy a lucrative salary, career development, travel perks, and hybrid working.
- Why this job: Make waves in the travel industry and shape the future of cruise sales.
- Qualifications: Experience in cruise account management and strong negotiation skills required.
- Other info: Exciting opportunity for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you motivated to excel in a dynamic, fast-paced environment with cruise sales, commercial & operational management experience? If so, seize this exciting opportunity to take on this new cruise role!
We are now on the hunt for an experienced Cruise Sales & Operations Manager to join a fabulous travel company, hybrid working in the Surrey, London area.
Exciting and varied role including maintaining partner relationships, overseeing operations along with monitoring trading performance. Lucrative salary, career development, supportive team, travel perks and many other benefits are on offer.
Cruise Sales & Operations Manager Duties:
- This exciting Cruise Sales & Operations Manager shall play a key strategic role in implementing and driving cruise commercial and sales agenda. This position is responsible for supporting the creation of a high-performing trading environment that will increase both cruise sales volume and foster profitability through robust commercial/account management, fostering supplier collaboration.
- Support the commercial growth of our clients full cruise portfolio (eg Ocean, River, Expedition, Luxury etc) delivering improved business profits, member trading performance and their profitability.
- Support the implementation of a focused cruise trading strategy with clear sales, income and market share objectives.
- Work collaboratively to deliver a structured trading environment including increased focus on performance reporting, forecasting, and yield management tools.
- Negotiate commercial terms, overrides and additional funds with cruise line partners to maximise group revenue and benefits.
- Identify emerging trends, competitor activity, and market shifts to inform strategic decision-making and commercial initiatives.
- Manage key cruise line partnerships.
- Work closely with the Cruise Sales Director to oversee cruise operations to ensure smooth and timely delivery of commercial agreements and pricing updates.
Cruise Sales & Operations Manager – Essential Requirements:
- Proven experience in cruise account management plus ideally some sales/trading experience within a tour operator, consortium, or cruise specialist.
- Proven strong negotiation and relationship management skills with business partners.
- Demonstrated ability to manage performance through analytics and commercial insight.
- Knowledge of travel industry systems, cruise distribution platforms and operational processes would be an advantage with a can-do attitude in relation to working with new technology and platforms.
- Excellent communication, influencing, and presentation skills.
- Excel and data analysis skills essential.
Exciting cruise management opportunity for an existing travel professional with sales, commercial and operations management experience.
Cruise Sales & Operations Manager employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Sales & Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its cruise offerings. Show them you’re not just another candidate; demonstrate your passion for the travel industry and how you can contribute to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which is exactly what they want in a Cruise Sales & Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Cruise Sales & Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Cruise Sales & Operations Manager role. Highlight your experience in cruise account management and any relevant sales or trading experience. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the cruise industry and how you can contribute to our team. Don’t forget to mention specific examples of your negotiation and relationship management skills.
Show Off Your Analytical Skills: Since this role involves managing performance through analytics, make sure to include any relevant data analysis experience in your application. We love seeing candidates who can turn numbers into insights that drive commercial success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your Cruise Stuff
Make sure you brush up on your knowledge of the cruise industry, including different types of cruises and current market trends. Being able to discuss specific cruise lines and their offerings will show that you're genuinely interested and informed.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled. Think about how you can demonstrate your ability to secure better terms with partners or improve profitability through strategic decisions. This is key for the role!
✨Data is Your Best Friend
Since the role involves performance analytics, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of reports or analyses you've created that led to improved sales or operational efficiency.
✨Build Rapport with the Interviewers
Remember, this role is all about relationship management. Use the interview to showcase your communication skills and ability to connect with others. Ask insightful questions about the company’s partnerships and culture to show your interest.
