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- Tasks: Lead the design and delivery of commercial training programmes for retail teams across Europe.
- Company: Join a large, international online retail organisation experiencing exciting growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Why this job: Shape the future of e-commerce training and make a real impact in a fast-paced industry.
- Qualifications: 5+ years in online retail with experience in training programme design and delivery.
- Other info: Collaborate with diverse teams and enhance your skills in a thriving international setting.
The predicted salary is between 36000 - 60000 £ per year.
We’re partnering with a large, international online retail organisation operating across multiple European markets. The business is undergoing a period of growth and is investing in strengthening its commercial capabilities through structured, scalable training programmes.
About the Role
This role is responsible for designing, delivering, and evaluating commercial training programmes that support the development of retail teams across Europe. The focus is on first-party (1P) retail operations, including inventory ownership, pricing, supply chain, merchandising, and retail strategy. You will work closely with commercial, supply chain, and operational stakeholders, and support the rollout of training through a network of regional and category leads.
Key Responsibilities
- Develop and implement a European commercial training strategy aligned with business objectives
- Design and deliver training covering 1P retail operations, supply chain, merchandising, and retail strategy
- Partner with stakeholders to identify capability gaps and create targeted learning solutions
- Support and develop a European network of category or functional leads to enable programme delivery
- Ensure training content remains relevant by tracking industry trends and learning best practices
- Measure programme effectiveness and use insights to continuously improve impact
About You
- 5+ years’ experience in a commercial role within online retail (e.g. 1P retail, supply chain, merchandising, category management, or retail strategy)
- Experience designing and delivering training programmes, either in a training role or as part of a commercial function
- Strong understanding of e-commerce retail operations
- Comfortable working in a fast-paced, international environment
- Strong communication, presentation, and stakeholder engagement skills
- Solid project management capability and ability to manage multiple priorities
- Exposure to adult learning principles, instructional design, or digital learning platforms is beneficial
- CIPD, PMP, or ATD certifications would be an advantage
This role is a fantastic opportunity to shape commercial capability across multiple European markets within a large, evolving online retail organisation.
We regret due to volume, only successful candidates will be contacted.
Commercial L&D Manager (Retail & E-commerce) in London employer: Platinum Search
Contact Detail:
Platinum Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial L&D Manager (Retail & E-commerce) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its training programmes. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in areas like supply chain and merchandising. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Commercial L&D Manager (Retail & E-commerce) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial L&D Manager. Highlight your experience in online retail and any training programmes you've designed or delivered. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about commercial training in retail and how you can contribute to our European Commercial Training Academy. Keep it engaging and relevant!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate the impact of your training programmes or projects. We love seeing how you've made a difference in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Platinum Search
✨Know Your Stuff
Make sure you brush up on your knowledge of 1P retail operations, supply chain, and merchandising. Familiarise yourself with the latest trends in e-commerce and be ready to discuss how they can impact training programmes.
✨Showcase Your Experience
With 5+ years in a commercial role, you’ve got plenty to talk about! Prepare specific examples of how you've designed and delivered training programmes or tackled capability gaps in previous roles. This will demonstrate your hands-on experience.
✨Engage Stakeholders
Since this role involves working closely with various stakeholders, think about how you can effectively communicate and engage with them. Prepare to discuss your approach to collaboration and how you’ve successfully partnered with others in the past.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s training strategy and how they measure programme effectiveness. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
