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- Tasks: Lead the design and delivery of commercial training programmes for retail teams across Europe.
- Company: Join a large, international online retail organisation experiencing exciting growth.
- Benefits: Competitive salary, full-time role, and the chance to shape training strategies.
- Why this job: Make a real impact on retail operations and develop your skills in a dynamic environment.
- Qualifications: 5+ years in online retail and experience in training programme design.
- Other info: Opportunity to work in a fast-paced, international setting with excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re partnering with a large, international online retail organisation operating across multiple European markets. The business is undergoing a period of growth and is investing in strengthening its commercial capabilities through structured, scalable training programmes.
This role is responsible for designing, delivering, and evaluating commercial training programmes that support the development of retail teams across Europe. The focus is on first-party (1P) retail operations, including inventory ownership, pricing, supply chain, merchandising, and retail strategy. You will work closely with commercial, supply chain, and operational stakeholders, and support the rollout of training through a network of regional and category leads.
Key Responsibilities
- Develop and implement a European commercial training strategy aligned with business objectives
- Design and deliver training covering 1P retail operations, supply chain, merchandising, and retail strategy
- Partner with stakeholders to identify capability gaps and create targeted learning solutions
- Support and develop a European network of category or functional leads to enable programme delivery
- Ensure training content remains relevant by tracking industry trends and learning best practices
- Measure programme effectiveness and use insights to continuously improve impact
About You
- 5+ years’ experience in a commercial role within online retail (e.g. 1P retail, supply chain, merchandising, category management, or retail strategy)
- Experience designing and delivering training programmes, either in a training role or as part of a commercial function
- Strong understanding of e-commerce retail operations
- Comfortable working in a fast-paced, international environment
- Strong communication, presentation, and stakeholder engagement skills
- Solid project management capability and ability to manage multiple priorities
- Exposure to adult learning principles, instructional design, or digital learning platforms is beneficial
- CIPD, PMP, or ATD certifications would be an advantage
This role is a fantastic opportunity to shape commercial capability across multiple European markets within a large, evolving online retail organisation.
Commercial L&D Manager (Retail & E-commerce) in England employer: Platinum Search
Contact Detail:
Platinum Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial L&D Manager (Retail & E-commerce) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in online retail. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its training programmes. Be ready to discuss how your experience aligns with their needs, especially in areas like supply chain and merchandising. Show them you’re not just another candidate!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Commercial L&D Manager role. We want to see your application directly, and it helps us keep track of all the amazing talent out there!
We think you need these skills to ace Commercial L&D Manager (Retail & E-commerce) in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial L&D Manager. Highlight your experience in online retail and any training programmes you've designed or delivered. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about commercial training in retail and how you can contribute to our European Commercial Training Academy. Keep it engaging and relevant to the role.
Showcase Your Stakeholder Engagement Skills: Since you'll be working closely with various stakeholders, make sure to highlight your communication and engagement skills in your application. Share examples of how you've successfully collaborated with others in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Platinum Search
✨Know Your Stuff
Make sure you brush up on your knowledge of 1P retail operations, supply chain, and merchandising. Familiarise yourself with the latest trends in e-commerce and be ready to discuss how they can impact training programmes.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in designing and delivering training programmes. Be ready to explain how you've identified capability gaps and created targeted learning solutions.
✨Engage with Stakeholders
Think about how you would partner with commercial and operational stakeholders. Prepare to discuss your approach to stakeholder engagement and how you would ensure their needs are met through training initiatives.
✨Demonstrate Your Project Management Skills
Since this role involves managing multiple priorities, be prepared to share examples of how you've successfully managed projects in a fast-paced environment. Highlight your organisational skills and ability to deliver results under pressure.