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- Tasks: Design and deliver training programmes for retail teams across Europe in online operations.
- Company: Join a large, international online retail organisation experiencing exciting growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Why this job: Shape the future of retail training and make a real impact across Europe.
- Qualifications: 5+ years in online retail and experience in designing training programmes.
- Other info: Fast-paced, international setting with strong career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
We’re partnering with a large, international online retail organisation operating across multiple European markets. The business is undergoing a period of growth and is investing in strengthening its commercial capabilities through structured, scalable training programmes. As part of this, they are looking to appoint a Commercial Training Manager to lead a European Commercial Training Academy focused on online retail operations.
About the Role
This role is responsible for designing, delivering, and evaluating commercial training programmes that support the development of retail teams across Europe. The focus is on first-party (1P) retail operations, including inventory ownership, pricing, supply chain, merchandising, and retail strategy. You will work closely with commercial, supply chain, and operational stakeholders, and support the rollout of training through a network of regional and category leads.
Key Responsibilities
- Develop and implement a European commercial training strategy aligned with business objectives
- Design and deliver training covering 1P retail operations, supply chain, merchandising, and retail strategy
- Partner with stakeholders to identify capability gaps and create targeted learning solutions
- Support and develop a European network of category or functional leads to enable programme delivery
- Ensure training content remains relevant by tracking industry trends and learning best practices
- Measure programme effectiveness and use insights to continuously improve impact
About You
- 5+ years’ experience in a commercial role within online retail (e.g. 1P retail, supply chain, merchandising, category management, or retail strategy)
- Experience designing and delivering training programmes, either in a training role or as part of a commercial function
- Strong understanding of e-commerce retail operations
- Comfortable working in a fast-paced, international environment
- Strong communication, presentation, and stakeholder engagement skills
- Solid project management capability and ability to manage multiple priorities
- Exposure to adult learning principles, instructional design, or digital learning platforms is beneficial
- CIPD, PMP, or ATD certifications would be an advantage
This role is a fantastic opportunity to shape commercial capability across multiple European markets within a large, evolving online retail organisation. We regret due to volume, only successful candidates will be contacted.
Commercial L&D Manager (Retail & E-commerce) employer: Platinum Search
Contact Detail:
Platinum Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial L&D Manager (Retail & E-commerce)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in online retail. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your experience in designing and delivering training programmes. This will help you stand out during interviews and discussions.
✨Tip Number 3
Stay updated on industry trends! Follow relevant blogs, podcasts, and news sources related to e-commerce and retail operations. This knowledge will not only impress potential employers but also help you tailor your conversations.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Commercial L&D Manager (Retail & E-commerce)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial L&D Manager. Highlight your experience in online retail and any training programmes you've designed or delivered. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about commercial training in retail and how you can contribute to our European Commercial Training Academy. Keep it engaging and relevant to the role.
Showcase Your Stakeholder Engagement Skills: In your application, don’t forget to mention your experience working with stakeholders. We’re looking for someone who can collaborate effectively, so share examples of how you've partnered with others to achieve training goals.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Platinum Search
✨Know Your Stuff
Make sure you brush up on your knowledge of 1P retail operations, supply chain, and merchandising. Familiarise yourself with the latest trends in e-commerce and be ready to discuss how they can impact training programmes.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in designing and delivering training programmes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Engage with Stakeholders
Think about how you would partner with various stakeholders to identify capability gaps. Be ready to discuss your approach to collaboration and how you would ensure training content meets their needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training strategy and how they measure programme effectiveness. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.