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- Tasks: Provide top-notch customer service and sales support while handling enquiries.
- Company: Dynamic financial services company in Stokenchurch with a supportive team.
- Benefits: Salary of £26,000 - £30,000 plus bonuses and career development opportunities.
- Why this job: Join a friendly team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for outstanding customer service.
- Other info: Great environment for personal growth and career advancement.
The predicted salary is between 26000 - 30000 £ per year.
A financial services company based in Stokenchurch is seeking a Customer Service Executive to join their team. This role involves providing comprehensive sales and administration support, including customer liaison and handling various customer enquiries.
The ideal candidate should have strong communication skills and the ability to deliver outstanding customer service.
The company offers a salary of £26,000 - £30,000, along with a bonus scheme and opportunities for career development within a supportive environment.
Office-Based Customer Service & Sales Support Specialist — Bonus Eligible in Stokenchurch employer: Platinum Resourcing
Contact Detail:
Platinum Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Customer Service & Sales Support Specialist — Bonus Eligible in Stokenchurch
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might just land you a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how you handle tricky situations and demonstrate your communication skills. Role-playing with a friend can help!
✨Tip Number 3
Research the company thoroughly. Knowing their values and recent news can help us tailor our answers during the interview. It shows genuine interest and helps us connect better with the interviewers.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Office-Based Customer Service & Sales Support Specialist — Bonus Eligible in Stokenchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any sales support roles you've had. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've delivered outstanding customer service in the past – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Platinum Resourcing
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Sales Acumen
Since this role involves sales support, be ready to discuss your experience with sales processes. Think of times when you contributed to sales goals or supported a sales team. Highlighting your ability to drive results will make you stand out as a candidate.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, career development opportunities, and what success looks like in this role. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.
