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- Tasks: Provide top-notch customer service and support sales operations in a dynamic environment.
- Company: Join a growing business in the exciting Financial Services Industry.
- Benefits: Competitive salary, bonus scheme, career development, and opportunities for NVQ qualifications.
- Why this job: Make a real difference by helping customers and advancing your career.
- Qualifications: Outstanding customer service skills and experience in financial services preferred.
- Other info: Fully office-based role with great progression opportunities.
The predicted salary is between 22000 - 30000 £ per year.
This is a great opportunity to join a growing business within the Financial Services Industry. Our client is looking for a Customer Service Executive, reporting to the Sales Operations Manager you will be responsible for providing comprehensive sales and administration support. This will include customer liaison, quoting/selling along with various other administration duties.
The company offers opportunities for progression and the chance to study NVQ’s and related qualifications. Salary £26,000 – £30,000 depending on level of experience, plus bonus scheme, career development plans allowing you to progress and grow within the company. This role is fully office based.
Responsibilities:- Dealing with customers by telephone and advising them of the various products available
- Completing applications on behalf of customers, ensuring all key information is recorded with accuracy
- Updating internal systems with sales information
- Producing necessary documentation for new insurance policies
- Maintaining various customer records and handling policy renewals
- Responding to email/telephone enquiries generated from the website
- Performing further business projects upon request of the Sales Operations Manager
- The ability to deliver outstanding customer service
- Experience in financial services is preferred
- Competent in Microsoft Office packages
- Excellent communication/negotiation skills
- The ability to learn processes quickly
Customer Service Executive in Stokenchurch employer: Platinum Resourcing
Contact Detail:
Platinum Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Stokenchurch
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the role. This will boost your confidence and prepare you for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Service Executive in Stokenchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service roles you've had, especially in financial services, to show us you're a great fit for the Customer Service Executive position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this role and how your background makes you the perfect candidate. Don’t forget to mention your communication skills and any relevant experience.
Showcase Your Skills: In your application, be sure to highlight your proficiency with Microsoft Office and any other relevant tools. We want to see that you can handle the administrative side of things as well as provide top-notch customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Platinum Resourcing
✨Know Your Stuff
Make sure you understand the financial services industry and the specific products the company offers. Brush up on common customer service scenarios and how to handle them effectively. This will show that you're not just interested in the role, but also invested in the company's success.
✨Practice Makes Perfect
Rehearse your answers to common interview questions, especially those related to customer service and sales support. Think about examples from your past experiences that demonstrate your skills in communication, problem-solving, and handling customer queries. The more prepared you are, the more confident you'll feel!
✨Show Off Your Skills
Highlight your proficiency in Microsoft Office and any relevant software during the interview. Be ready to discuss how you've used these tools in previous roles to improve efficiency or enhance customer interactions. This will help you stand out as a candidate who can hit the ground running.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the company culture, opportunities for progression, and the specifics of the role. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Remember, interviews are a two-way street!
