At a Glance
- Tasks: Provide top-notch customer service and support sales operations in a dynamic environment.
- Company: Join a growing business in the Financial Services Industry with a focus on development.
- Benefits: Competitive salary, bonus scheme, career progression, and opportunities for NVQ qualifications.
- Other info: Fully office-based role with excellent growth potential.
- Why this job: Make a real difference by helping customers and advancing your career in finance.
- Qualifications: Outstanding customer service skills and experience in financial services preferred.
The predicted salary is between 25000 - 29000 £ per year.
This is a great opportunity to join a growing business within the Financial Services Industry. Our client is looking for a
Customer Service Executive , reporting to the Sales Operations Manager, who will be responsible for providing comprehensive sales and administration support.
This includes customer liaison, quoting/selling and various other administration duties.
The company offers opportunities for progression and the chance to study NVQ's and related qualifications.
Salary £25,000 - £29,000 depending on level experience, plus bonus scheme, career development plans allowing you to progress and grow within the company.
This role is fully office based.
Responsibilities
- Dealing with customers by telephone and advising them of the various products available
- Completing applications on behalf of customers, ensuring all key information is recorded with accuracy
- Updating internal systems with sales information
- Producing necessary documentation for new insurance policies
- Maintaining various customer records and handling policy renewals
- Responding to email/telephone enquiries generated from the website
- Performing further business projects upon request of the Sales Operations Manager
Experience Required
- The ability to deliver outstanding customer service
- Experience in financial services is preferred
- Competent in Microsoft Office packages
- Excellent communication/negotiation skills
- The ability to learn processes quickly
Customer Service Executive in Stokenchurch employer: Platinum Resourcing (UK) Limited
Platinum Resourcing (UK) Limited is an excellent employer that values its employees by providing a supportive work environment in Letchworth, where teamwork and collaboration are at the forefront of daily operations. With competitive hourly rates and opportunities for professional growth, you will be part of a dynamic team that encourages innovation and efficiency, making your role as Office Manager both meaningful and rewarding.
Contact Details:
Platinum Resourcing (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive in Stokenchurch
✨Tap into Campus Networks
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✨Get Certified
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Platinum Resourcing (UK) Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Customer Service Executive in Stokenchurch
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Platinum Resourcing (UK) Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Platinum Resourcing (UK) Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Platinum Resourcing (UK) Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Platinum Resourcing (UK) Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Platinum Resourcing (UK) Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Platinum Resourcing (UK) Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
