A well established and growing organisation in the Henley area is seeking a Front of House Sales/Support Executive to join its team.
This is a varied, customer focused role combining front of house responsibilities, client coordination and sales support. You will help ensure the smooth running of the office while following up enquiries, developing relationships and supporting the conversion of new business opportunities.
This position would suit someone who is highly organised, commercially aware and comfortable managing several priorities within a busy, client facing environment.
This is a full time, fully office based position working Monday to Friday, 10am to 6pm, with every other Saturday required.
Salary £30,000 – £32,000 per annum depending on experience.
The role
Supporting the smooth day to day running of the office and front of house
Providing a professional and welcoming service to clients
Responding to enquiries received by telephone, email and online channels
Coordinating appointments, schedules and internal resources
Following up new enquiries promptly and professionally
Building relationships with prospective and existing clients
Supporting the conversion of enquiries into confirmed bookings
Generating, tracking and nurturing sales leads
Monitoring lead sources, conversion rates and sales activity
Working closely with the Marketing Team and providing feedback on lead quality and campaign effectiveness
Identifying opportunities to improve the customer journey
Supporting promotional campaigns, offers and customer retention activity
Maintaining excellent presentation standards across the working environment
Acting as an effective gatekeeper for the Managing Director when required
Handling sensitive and confidential information appropriately
About you
Previous experience in sales support, client coordination, front of house or a similar role
Confident following up enquiries and building strong customer relationships
Highly organised with the ability to manage several priorities
Numerate and comfortable monitoring lead and sales information
Strong written and verbal communication skills
Self motivated, reliable an...
Front of House/Sales Support Executive in Henley on Thames employer: Platinum Resourcing Careers
Join a well-established financial planning company in Twyford, where you will be part of a supportive and friendly team dedicated to your professional growth. With competitive salaries starting at £28,000 and benefits such as increasing holiday entitlement, life insurance, and a company pension, this role offers a rewarding career path in financial services. Enjoy the flexibility of working from home after six months, while being part of a dynamic environment that values learning and development.
Contact Details:
Platinum Resourcing Careers Recruitment Team
