Quality Assurance Manager

Location: Croydon, Sussex

Salary / Rate of pay: £40,000 - £50,000 DOE

Platinum Recruitment are working in partnership with a well-established fresh produce supplier that has a background of supply for 20 years. Over the years they have built up a strong reputation and client database as a company who strives for excellence.

What’s in it for you?

• Join a busy and successful team, work in a stimulating environment where you can really develop and take ownership for your career.
• Parking
• Paid travel between sites.
• Pension
• Holidays
• Progression

What’s involved?

The Quality Assurance Manager will be a pivotal leader responsible for ensuring the company upholds the highest standards in product quality, hygiene, workplace safety, and technical compliance across Croydon and New Covent Garden Market locations. This multifaceted role requires strategic vision, hands-on leadership, and meticulous attention to detail to oversee quality assurance, implement and monitor hygiene protocols, foster a safe working environment, and manage all technical aspects of the business, including compliance, audits, and specifications.

Quality Assurance & Technical Leadership

• Lead and manage Quality Assurance and Technical functions to meet product quality, regulatory standards, and technical compliance across both sites.
• Develop, implement, and continuously improve quality assurance policies, procedures, and technical specifications.
• Oversee quality control processes, making necessary adjustments to maintain high standards.
• Implement and monitor Good Manufacturing Practices (GMP).
• Conduct micro testing, shelf-life monitoring, traceability, and mass balance exercises, ensuring audit readiness.
• Manage all site technical service requirements, including maintenance and document control of the Quality Management System (QMS).
• Monitor and update customer portals and compliance standards & procedures.

Auditing & Compliance

• Manage the Internal Audit (IA) Schedule, IA Non-conformances & Corrective Action (CA) Plans.
• Manage BRCGS v9 accreditation, customer approval & other 3rd party audits required by the business or its customers/agents.
• Be a competently trained member (internal auditor) of the IA team to undertake audits as required by the IA schedule.
• Record all non-conformance's and corrective action plans (CAPs).

Operational Management

• Oversee the preparation and maintenance of required documentation and reports related to quality, hygiene, safety, and technical aspects.
• Implement continuous improvement initiatives to enhance operational efficiency across both sites.
• Utilise quieter seasonal periods for additional staff training and development.
• Be prepared to support production operations hands-on, demonstrating flexibility and understanding of various roles.

Skills and Qualifications:

• Strong knowledge of production processes, hardware, checkweigher and metal detection.
• Proven experience in a similar managerial role, preferably in a related industry.
• Strong knowledge of quality assurance, hygiene, health & safety regulations, and technical compliance requirements (HACCP, GMP, Allergens, microbiological, BRC, etc.).
• Excellent leadership, communication, and organisational skills.
• Ability to work flexibly, including weekends, as required.
• Experience with external auditing (BRC, SALSA, M&S, etc.).
• Ability to manage multiple sites effectively.
• Strong hands-on problem-solving skills.
• Proficient in using various customer portals and compliance systems.

Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Quality Assurance Manager role in Croydon, Sussex.

Don’t forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.