At a Glance
- Tasks: Lead the housekeeping team to maintain exceptional cleanliness and guest satisfaction in a luxury hotel.
- Company: Join a prestigious Marriott hotel in the vibrant West End of London.
- Benefits: Enjoy 31 days paid holiday, birthday off, discounts, and employee support programmes.
- Other info: Great opportunity for career growth in an exciting new hotel opening.
- Why this job: Step into a leadership role and make a real impact in a busy hotel environment.
- Qualifications: Experience in hotel housekeeping management, preferably with Marriott standards.
The predicted salary is between 40000 - 40000 £ per year.
We are seeking an experienced Deputy Head Housekeeper with a strong background in Marriott hotel operations to support the delivery of exceptional housekeeping standards throughout the property. The successful candidate will possess a thorough understanding of Marriott brand requirements, guest service expectations, and housekeeping procedures, ensuring the hotel consistently achieves the highest levels of cleanliness, presentation, and guest satisfaction.
If you're an experienced housekeeping professional looking to step into a leadership role within a busy luxury hotel environment, this could be the perfect next move.
Why apply for this Deputy Head Housekeeper role?
- 31 days paid holiday including bank holidays
- Paid birthday off each year
- Discounts on accommodation and food & beverage
- Access to an Employee Assistance Programme
- Recognition and reward programmes
- Wage stream access
Key Responsibilities:
- Support the smooth running of the housekeeping department while maintaining exceptional guest standards across the hotel.
- Ensure all guest rooms and public areas are clean, presentable, and welcoming.
- Support and supervise the housekeeping team on a daily basis.
- Report and follow up on maintenance issues within guest and public areas.
- Assist with implementing preventative maintenance procedures.
- Deliver excellent guest service and respond proactively to guest needs.
- Ensure company cleanliness, brand, and service standards are maintained.
- Support team training, presentation, and performance standards.
- Maintain health & safety, COSHH, fire safety, and security procedures at all times.
What we're looking for:
- Previous supervisory or management experience within Housekeeping in a minimum 4-star hotel environment, ideally within a Marriott-branded property.
- Strong working knowledge of Marriott Housekeeping Standards, Brand Audits, GuestVoice, and operational procedures.
- Experience working with Marriott systems, policies, and service culture would be highly advantageous.
- Proven ability to lead, motivate, coach, and develop housekeeping teams to consistently achieve brand and quality standards.
- Experience managing room inspections, public areas, linen control, and departmental productivity in a busy hotel operation.
- Excellent communication and interpersonal skills, with the confidence to build effective relationships across all hotel departments.
- Exceptional attention to detail and commitment to delivering outstanding guest experiences.
- Ability to maintain high levels of cleanliness, presentation, and compliance with brand standards at all times.
- A proactive, positive, and hands‐on leadership style, with the ability to lead by example on the floor.
- Strong understanding of Health & Safety, COSHH, and statutory compliance requirements within a hotel environment.
If you're looking for your next Deputy Head Housekeeper opportunity in London and want to join an exciting hotel opening with excellent benefits and long‐term progression, we'd love to hear from you.
Apply now and take the next step in your hospitality career.
Deputy Head Housekeeper in London employer: PLATINUM RECRUITMENT
Join our dynamic team as a Deputy Head Housekeeper in the heart of London, where we prioritise exceptional guest experiences and employee well-being. With 31 days of paid holiday, a paid birthday off, and generous discounts on accommodation and dining, we foster a supportive work culture that values recognition and personal growth. This is an exciting opportunity to advance your career in a luxury hotel environment while enjoying the benefits of working with a renowned brand like Marriott.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PLATINUM RECRUITMENT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PLATINUM RECRUITMENT
Don't be shy about reaching out to PLATINUM RECRUITMENT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy Head Housekeeper in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PLATINUM RECRUITMENT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PLATINUM RECRUITMENT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
