Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Inside Sales team to attract and retain customers through telesales and CRM management.
- Company: Platinum Recruitment partners with a reputable freight forwarder in the transport and logistics industry.
- Benefits: Enjoy a competitive salary of £38,000, onsite parking, and a fantastic team environment.
- Why this job: Be part of a long-standing business with a great culture and opportunities for personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Earn up to £250 by referring friends through our 'Recommend a Friend' scheme.
The predicted salary is between 30000 - 42000 £ per year.
Location: Heathrow, Middlesex
Platinum Recruitment is working in partnership with a fantastic business who are a freight Forwarder, actively recruiting for an Inside Sales based out of the Heathrow, Middlesex office.
What's in it for you?
- To work with a fantastic team of people
- Salary £38,000
- Competitive benefits
- Parking onsite
Why choose our Client?
To work with fantastic people, a long-standing business with an excellent reputation within the transport & logistics industry.
What's involved?
The Business Development department is the commercial driver. The purpose of the department is to attract new customers, retain and grow existing customers. This includes increasing the number of clients in all customer segments.
The Commercial & Business Support department within the Business Development function is accountable for specific support activities to commercial owners in the Business Development, product, and branch managers.
The Inside Sales Team is responsible for new business, servicing, retaining and growing the country's national portfolio. The primary purpose of the job is to give professional front line service to new business through direct channels whilst working closely with the BD team. This will be delivered through telesales & CRM management compliance.
The employee is also responsible for servicing, retaining and profitably growing an assigned segment of regional accounts through CRM system data management. The employee is required to expand the portfolio business by generating new customer accounts, and to increase the value of the assigned customer portfolio, measurable in Net Sales, Gross Margin, Gross Profit and transactional volumes.
Business Development Strategy
- Participation in the creation, development, and execution of the Business Development strategy within the Commercial & Business Support function.
- Act as ambassador of the strategy within the network.
- Identify and report optimization possibilities in approach, processes and policies.
- Model the company values in day to day interaction internally and externally.
- Support both sales and branches in achieving their respective business objectives in the most efficient and effective way possible.
Qualification & Support of new accounts
- Telesales qualification of new prospects.
- Profiling of the new customers based on size, vertical market and buying behaviour.
- Support credit checks for new customers prior to submitting quotations, in line with GSP & credit management policy.
- Documenting required information and actions taken in CRM.
- Assisting sales with making appointments with customers where appropriate and log in CRM.
- Provide spot & standard quotes to the customer.
- Handle customer commercial questions (technical, pricing, invoices, consulting).
- Identify new business opportunities.
Portfolio Management
- Plan specific activities to ensure realization of the Sales Goals.
- Continuously monitor own performance against CRM KPI's.
- Apply the Global Sales Process.
- Ensure SOP's being in place to safeguard correct customer handling and business execution by Ops.
Negotiation
- Identify cross selling opportunities & communicate same to the corresponding Business Unit.
- Identify and capitalize on new opportunities.
- Review and update customer tariffs as and when necessary to protect profitability.
- Ensure CRM usage and compliance by recording all actions, discussions, next steps, agreements, quotes etc. in CRM.
- Provide complete and timely information regarding new business to concerned parties within the network.
- Identify and act on external marketing opportunities.
- Complete all available G-Campus training modules relevant to your sales function, consult with superior.
Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss the Inside Sales work we have that suits you in Heathrow, Middlesex.
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Lisa
Job Number: / INDCOMMERCIAL
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Inside Sales employer: PLATINUM RECRUITMENT
Contact Detail:
PLATINUM RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales
✨Tip Number 1
Familiarise yourself with the transport and logistics industry, especially freight forwarding. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the field through LinkedIn or industry events. Building connections can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Brush up on your CRM skills, as this role heavily relies on effective data management. Familiarity with popular CRM systems will not only make you more appealing to employers but also prepare you for the day-to-day tasks of the job.
✨Tip Number 4
Prepare to discuss your sales strategies and successes in previous roles. Be ready to share specific examples of how you've generated new business or retained clients, as this will demonstrate your capability to meet the demands of the Inside Sales position.
We think you need these skills to ace Inside Sales
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Inside Sales position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, particularly in telesales or CRM management. Use quantifiable achievements to demonstrate your success in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of the transport and logistics industry and how your skills can contribute to the Business Development strategy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PLATINUM RECRUITMENT
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their values, mission, and the specifics of their business model in the transport and logistics industry. This will help you align your answers with what they are looking for.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully attracted and retained customers. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily focuses on business development.
✨Familiarise Yourself with CRM Systems
Since the role involves CRM management, it’s crucial to show your familiarity with such systems. If you have experience with specific CRM software, mention it during the interview and explain how you used it to manage customer relationships effectively.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, sales strategies, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
