Bowling Control Clerk in Dundonald

*Closing: 13^th September*

Bowling Control Clerk

Dundonald International Ice Bowl

Temporary (Approx 28 weeks)

£13.69 per hour

22 hours per week

Main Purpose

As a member of the Sports Services Team, the post holder will be responsible for the effective and running of the Tenpin Bowling Centre whilst on shift including day to day supervision of the bowling centre and customer service staff also dealing with the public, cash handling and telephone /public bookings.

The post holder will assume other delegated duties appropriate to the post reasonably assigned by management.

Main Roles and Responsibilities

1. Operate the bowling centre POS terminal in a busy customer focused environment.
2. Allocate and control lanes to customers including management of lane times and bookings in order to maximise income and to ensure the smooth running of the facility.
3. Programme everyday pricing, offers and holiday prices. Cash handling including reconciliation and lodgement preparation.
4. Carry out lane maintenance on a weekly basis preparing and cleaning bowling approaches by burnishing to completion standard also clean surrounding areas including lane gutters and seated area and carry out any other requirements in preparation for events/leagues and competitions.
5. Management, promotion, coordination and running of leagues / tournaments and special events.
6. Responsible for the on-shift supervision of customer service staff ensuring that lanes are being monitored and customer needs met at all times covering these duties on a covering duty as and when required.
7. Carry out training, assisting with rotas, attending meetings and take minutes as required. Assist in inducting new staff and any temporary work placement students.
8. Helping ensure that all health & safety legislation, relevant guidelines and Council Health & Safety policies are complied with in relation to the services and activities of the facility and ensuring that any defects or potentially risks are reported to their immediate supervisor.
9. Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facility, to help ensure a safe environment for both customers and work colleagues.
10. Assisting with the general control and supervision of customers to help ensure a safe and enjoyable experience for all and deal with all customer contacts in a positive, helpful and friendly manner.
11. Help ensure that relevant checks and records such as health & safety, cleaning checks, accident/incident report forms etc are completed in a consistent and accurate manner
12. Assist with the delivery of the centre programme and carryout any additional duties relevant to the post.
13. Responsible for responding to and dealing with accidents throughout the centre and administer first aid in the absence of nursing staff, if qualified to do so.

Essential Criteria:

(Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV)

It is essential that applicants have a minimum of:

– A minimum of one year’s experience within a similar working environment

– Previous experience dealing with the general public.

– Experience of recording and maintaining information.

– Experience of using electronic point of sale system in the working environment.

Desirable Criteria:

• A First Aid at Work Qualification
• Previous Experience within the Leisure Industry
• Experience of Reception duties including IT based systems
• Awareness of Child Protection and Vulnerable Adult issues
• Knowledge of Health and Safety requirements specific to the Leisure Industry
• Ability to work unsociable hours on a rota basis and ability to work additional hours as required.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation.

We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible.

Please note only those candidates shortlisted may be contacted.

**Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. **

Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.