At a Glance
- Tasks: Supervise library services and engage with the community to promote learning and culture.
- Company: Join a dynamic team at Belfast Central Library, fostering a love for reading.
- Benefits: Competitive pay, flexible hours, and a chance to make a difference in your community.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be a key player in enhancing library services and supporting diverse community needs.
- Qualifications: A levels or equivalent, plus experience in customer service and teamwork.
The predicted salary is between 15.48 - 15.48 £ per hour.
Branch Library Manager x 2
Belfast Central Library
Temporary (Until 31/10/2026)
£15.48 per hour
36 hours per week
Post 1:
- Week One
- Monday: 13:00 - 20:00
- Tuesday: 09:00 - 17:00
- Wednesday: 09:00 - 17:30
- Thursday: 09:00 - 17:30
- Friday: Off
- Saturday: 10:00 - 16:30
- Week Two
- Monday: 13:00 - 20:00
- Tuesday: 09:00 - 17:30
- Wednesday: 11:00 - 17:30
- Thursday: 09:00 - 17:30
- Friday: 09:30 - 17:30
- Saturday: Off
Post 2:
- Week One
- Monday: 12:30 - 20:00
- Tuesday: 09:30 - 17:30
- Wednesday: Off
- Thursday: 12:30 - 20:00
- Friday: 09:30 - 17:00
- Saturday: 10:00 - 16:30
- Week Two
- Monday: 12:30 - 20:00
- Tuesday: 09:30 - 17:30
- Wednesday: 09:30 - 17:30
- Thursday: 09:00 - 17:30
- Friday: 09:30 - 17:00
- Saturday: Off
Main Purpose
Under the direction of the Line Manager to supervise the service points on a day-to-day basis and provide direct services to the public; to assist in the development of the service to meet the learning, information, leisure and cultural needs of the local community.
Main Roles and Responsibilities
- Ensure that all services are provided to consistently high standards and comply with current library policy and procedures.
- Operation of the circulation system appropriate to the service point.
- Client care and assisting clients to make best use of the library service.
- Providing an efficient and effective request service.
- Assisting clients with reference and information enquiries.
- Providing advice and assistance on library resources.
- Ensure that the service is developed effectively for all client groups in the community.
- Ensure that clients have access to a suitable range of resources which meets their needs.
- Supervise the day-to-day delivery and routine procedures of client-focused library services.
- Ensure that statistics and file systems are maintained as required.
- Assist in promoting and marketing the library as the hub of learning, information, leisure and culture.
- Provide the first response to comments and complaints from the public.
Staff Management
- Manage, supervise and appraise the senior library assistant/s, library assistants and ancillary staff.
- Ensure the service point functions effectively by operating the timetable and duty rota.
- Ensure time-sheets are completed and returned accurately and on time.
- Lead and motivate staff to encourage maximum performance.
- Supervise staff to ensure consistently high standards are maintained.
Essential Criteria
- A minimum of two GCE A levels OR equivalent or higher qualification PLUS a minimum of two years' experience working with the public in a customer focused environment within the last five years OR a minimum of three years' experience, working with the public in a customer focused environment within the last six years.
- Experience of contributing to the promotion and delivery of front line customer services.
- Experience of using current Information Communication Technology (ICT) systems/applications in a work context.
- Experience of working in partnership OR collaboration with internal and/or external customers.
- Experience of working effectively within a team environment to meet organisational goals/objectives.
Other Constraints and Requirements
- Ability to work a mix of mornings, afternoons, evenings and weekends.
- Have no criminal record which would prevent working with children and/or adults at risk.
Platinum Recruitment NI Ltd is an equal opportunities employer and adheres to all current employment legislation.
We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted.
Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.
Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate.
Branch Library Manager x 2 employer: PLATINUM RECRUITMENT
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