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- Tasks: Engage with the public, manage bookings, and support arts events.
- Company: Join a vibrant arts centre in Lisburn with a focus on community engagement.
- Benefits: Earn £13.69 per hour with flexible part-time hours and valuable experience.
- Why this job: Be at the heart of arts and culture while enhancing your customer service skills.
- Qualifications: GCSEs and customer service experience required; passion for the arts is a plus.
- Other info: Opportunity to work in a dynamic environment with potential for career growth.
The predicted salary is between 13 - 16 £ per hour.
The closing date for this position is the 17th Feb 2026.
Temporary (Approx 24 weeks) £13.69 per hour, Part time 17.5 hours per week.
Main Purpose: Deal with the public, in person and by telephone in accordance with the council’s Customer Care Standards, dealing with first-hand client enquiries, problems, difficulties or complaints and record as appropriate to ensure a high level of customer service provision.
Main Roles and Responsibilities:
- Operate a range of computerised booking/cash and room hire systems and undertake the uploading and maintenance of all Arts Service season programme information to the computerised Box Office system and update and maintain the live events sections of the council’s websites for all Arts Service events and activities.
- Provide administrative support for the Arts Service including the maintenance of customer databases; coalition and evaluation of customer satisfaction surveys and additional features of the computerised Box Office system, such as market research and marketing activities for the promotion of the Arts Service, including telesales and audience development initiatives.
- Promote all Arts Service events and activities and other council services and special events and assist at events, as required.
- Assist with the security of exhibitions and other assets of the council by being vigilant and reporting occurrences to the Arts Administration Coordinator, Arts Administration Assistant or daily Duty Officer, undertaking the handling and selling of related goods and services.
- Undertake the opening/closing of ISLAND Arts Centre in conjunction with the Arts Attendant ensuring the venue is prepared for all programmed activities and events.
- Ensure all Health & Safety legislation, published relevant guidelines and council Health & Safety policies and procedures are complied with in relation to the services and activities within ISLAND Arts Centre.
- Participation in the interchange of duties to cover staff breaks, sickness, leave and staff vacancies, etc.; working shift patterns and unsociable hours when required.
Essential Criteria:
- Five GCSE passes at Grade A-C, NVQ Level 2 in administration or equivalent.
- One year’s experience in a customer service environment or receptionist post. Where applicants do not hold the qualifications as outlined, they must demonstrate a minimum of three years’ experience as outlined.
Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Arts Receptionist employer: PLATINUM RECRUITMENT
Contact Detail:
PLATINUM RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arts Receptionist
✨Tip Number 1
Get to know the company! Research Lagan Valley Island and their Arts Service. Understanding their values and what they offer will help you tailor your approach when you get in touch or during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in the role and the organisation. Don’t wait until the last minute!
We think you need these skills to ace Arts Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Arts Receptionist role. Highlight your customer service experience and any relevant qualifications to grab our attention!
Show Off Your Communication Skills: Since you'll be dealing with the public, it's crucial to demonstrate your communication skills in your application. Use clear and friendly language to show us you can handle enquiries and complaints like a pro.
Be Specific About Your Experience: When detailing your previous roles, be specific about your responsibilities and achievements. We want to see how your past experiences have prepared you for this position, especially in customer service.
Apply Early Through Our Website: Don’t wait until the last minute! Apply through our website as soon as you can. This way, you’ll ensure your application is in before the closing date, and we can start reviewing it right away.
How to prepare for a job interview at PLATINUM RECRUITMENT
✨Know Your Customer Service Standards
Familiarise yourself with the council’s Customer Care Standards before the interview. Be ready to discuss how you would handle various customer enquiries and complaints, showcasing your experience in providing excellent service.
✨Showcase Your Administrative Skills
Prepare examples of your experience with computerised booking systems and customer databases. Highlight any specific software you've used and be ready to explain how you can contribute to maintaining and updating the Arts Service's information.
✨Demonstrate Your Event Support Experience
Think about past experiences where you've assisted in events or activities. Be prepared to share how you ensured everything ran smoothly and how you handled any unexpected issues that arose during those events.
✨Health & Safety Awareness
Brush up on relevant Health & Safety legislation and guidelines. Be ready to discuss how you would ensure compliance in your role, especially in relation to the security of exhibitions and the overall safety of the venue.
