At a Glance
- Tasks: Lead a passionate reception team and ensure exceptional guest service.
- Company: Join a well-established resort in stunning Aberfeldy, Scotland.
- Benefits: Enjoy a competitive salary, employee discounts, and generous holiday entitlement.
- Other info: Opportunity for career development within a supportive team.
- Why this job: Take the next step in your hospitality career in a beautiful setting.
- Qualifications: Experience as a Front Office Duty Manager or Head Receptionist required.
The predicted salary is between 31907 - 31907 £ per year.
Ready to lead a passionate team in a stunning Scottish setting? This Head Receptionist opportunity in Aberfeldy offers the chance to take the next step in your hospitality career within a well-established resort environment, where exceptional guest service and team development are at the heart of everything.
Why apply for this Head Receptionist role?
- Salary of £31,907 per annum
- Employee discounts across the resort
- Resort privilege programme
- Generous holiday entitlement
- Free on-site parking
- Interim live-in accommodation available for relocation only
- The opportunity to work in a beautiful and tranquil Hotel setting
- Career development within a supportive hospitality team
Key Responsibilities:
- Leading and managing the Reception team on a daily basis
- Overseeing reservations and pre-arrival requests
- Recruiting, training and developing team members
- Working closely with other department heads to ensure exceptional service standards
- Organising team rotas and shift planning
- Managing departmental budgets, expenses and revenue
- Ensuring all guests receive a warm and professional welcome
- Reviewing and improving operational procedures
- Handling guest concerns and ensuring prompt resolution
- Maintaining regular communication with senior management
What we're looking for:
- Previous experience as a Front Office Duty Manager or Head Receptionist within hospitality
- Experience working within a resort or Hotel environment would be advantageous
- Excellent communication and leadership skills
- A proactive and positive attitude
- The right to work in the UK – sponsorship is not available
- A full driving licence and access to transport due to the remote location
Head Receptionist in Aberfeldy employer: PLATINUM RECRUITMENT
Join our exceptional team as a Head Receptionist in the picturesque setting of Aberfeldy, where we prioritise employee growth and development within a supportive hospitality environment. Enjoy competitive benefits, including a generous salary, employee discounts, and the opportunity for career advancement while working in a tranquil hotel that values exceptional guest service. With relocation support and interim accommodation available, this role offers a unique chance to thrive in a beautiful location.
StudySmarter Expert Advice🤫
We think this is how you could land Head Receptionist in Aberfeldy
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PLATINUM RECRUITMENT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PLATINUM RECRUITMENT
Don't be shy about reaching out to PLATINUM RECRUITMENT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Receptionist in Aberfeldy
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PLATINUM RECRUITMENT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PLATINUM RECRUITMENT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
