Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with the public and manage enquiries while promoting arts events.
- Company: Join a vibrant council team dedicated to community arts.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Why this job: Be the face of arts in your community and make a difference.
- Qualifications: GCSEs and customer service experience required; passion for arts is a plus.
- Other info: Opportunity to work in a dynamic setting with various events.
The predicted salary is between 24000 - 36000 £ per year.
Deal with the public, in person and by telephone in accordance with the council’s Customer Care Standards, dealing with first-hand client enquiries, problems, difficulties or complaints and record as appropriate to ensure a high level of customer service provision.
Responsibilities
- Operate a range of computerised booking/cash and room hire systems and undertake the uploading and maintenance of all Arts Service season programme information to the computerised Box Office system, and update and maintain the live events sections of the council’s websites for all Arts Service events and activities.
- Provide administrative support for the Arts Service including the maintenance of customer databases; coalition and evaluation of customer satisfaction surveys and additional features of the computerised Box Office system, such as market research and marketing activities for the promotion of the Arts Service, including telesales and audience development initiatives.
- Promote all Arts Service events and activities and other council services and special events and assist at events, as required.
- Assist with the security of exhibitions and other assets of the council by being vigilant and reporting occurrences to the Arts Administration Coordinator, Arts Administration Assistant or daily Duty Officer.
- Undertake the opening/closing of ISLAND Arts Centre in conjunction with the Arts Attendant ensuring the venue is prepared for all programmed activities and events.
- Ensure all Health & Safety legislation, published relevant guidelines and council Health & Safety policies and procedures are complied with in relation to the services and activities within ISLAND Arts Centre.
- Participation in the interchange of duties to cover staff breaks, sickness, leave and staff vacancies, etc.; working shift patterns and unsociable hours when required.
Skills and Qualifications
- Five GCSE passes at Grade A-C, NVQ Level 2 in administration or equivalent.
- One year’s experience in a customer service environment or receptionist post.
- Where applicants do not hold the qualifications as outlined above, they must demonstrate a minimum of three years’ experience as outlined above.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
Arts Receptionist in Lisburn employer: Platinum Recruitment NI Ltd
Contact Detail:
Platinum Recruitment NI Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arts Receptionist in Lisburn
✨Tip Number 1
Get to know the Arts Service inside out! Familiarise yourself with their events and activities so you can chat confidently about them during interviews. This shows your genuine interest and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to handle complaints or enquiries. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Network like a pro! Attend local arts events or community gatherings to meet people in the industry. You never know who might have a lead on a job or offer some insider tips!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Arts Receptionist in Lisburn
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've dealt with clients, resolved issues, and provided top-notch service. Use specific examples to show us what you can bring to the table!
Tailor Your CV and Cover Letter: Don’t just send a generic application! We love it when candidates customise their CV and cover letter to match the job description. Mention relevant skills and experiences that align with the Arts Receptionist role to catch our eye.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Platinum Recruitment NI Ltd
✨Know Your Customer Care Standards
Familiarise yourself with the council’s Customer Care Standards before the interview. Be ready to discuss how you would handle various customer enquiries, complaints, or issues, showcasing your problem-solving skills and commitment to excellent service.
✨Show Off Your Tech Skills
Since you'll be operating computerised booking and cash systems, brush up on any relevant software you might encounter. If you have experience with similar systems, be prepared to share specific examples of how you've used them effectively in past roles.
✨Demonstrate Your Administrative Prowess
Highlight your organisational skills and experience with maintaining databases and customer satisfaction surveys. Bring examples of how you've contributed to marketing activities or event promotions in previous jobs to show your proactive approach.
✨Be Ready for Shift Work Questions
Understand that this role may require working unsociable hours. Be honest about your availability and willingness to adapt to shift patterns. Share any past experiences where you've successfully managed a flexible work schedule.
