Arts Info and Education Officer in Lisburn

The post holder is responsible for leading the provision of a full marketing and education service for the Council’s Arts Section. These responsibilities include the creation and management of an Audience Development Plan to meet expected targets for expanding overall usage of the Arts Service. The post holder will assume other duties relevant to the post as may be determined by the Arts Services Manager and participation in the interchange of duties to cover for staff breaks, sickness, leave and staff vacancies and will act as a Duty Officer on a rota basis as required.

Responsibilities

• Responsible for the effective integrated marketing delivery of the Council’s Arts Service to ensure optimum use of the service and for promoting ISLAND Arts Centre as a corporate venue to potential and existing users, through marketing objectives.
• Responsible for the effective management of expenditure and income for arts marketing including budgetary planning, costing, monitoring, spending, grant aid and sponsorship in accordance with the Council’s financial regulations etc.
• Responsible for leading an innovative Arts Education programme targeting schools within the Council area. Responsible for developing key audiences and strategic partnerships to enable the delivery of the Arts Service Education Programme.
• Responsible for the intelligence management of Box Office system to direct future Arts Service output. Through cross-functional working to coordinate and direct the work of the Box Office team.
• To lead on market research to guide Council’s Arts Service Strategy and report into regional/national benchmarking projects.
• Responsible for implementing all Council responsibilities in relation to Health & Safety and security procedures for all arts marketing initiatives ensuring that legislation and recommendations for related issues such as the Children’s Order N.I.
• Assist the Arts Manager in developing and implementing the Council’s Arts Development Strategy and associated arts policies including the development of specific performance indicators for the arts programme.
• Prepare external grant aid and sponsorship applications for arts and cultural activities and liaise/negotiate with funding bodies and contribute to the preparation of annual estimates for the Arts Service.
• Deputise for the Arts Manager by attending meetings and participate in a Duty Officer rota as required.

Skills and Qualifications

• (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV).
• A recognised third level qualification (Level 6 or above) in Marketing, Arts Management, Education, Business, or a related discipline or equivalent relevant experience.
• Demonstrable experience of delivering integrated marketing campaigns within an arts, cultural, public sector or similar service environment.
• Proven experience of managing budgets, including expenditure and income, with responsibility for financial planning, monitoring and reporting.
• Experience of developing and delivering arts education, audience development or outreach programmes.
• Experience of managing or using Box Office, ticketing or customer intelligence systems to inform planning and decision-making.
• Experience of conducting market research to support service development or strategic planning.
• Experience of preparing funding, grant aid and/or sponsorship applications.
• Experience of working collaboratively with internal teams and external partners.
• Experience of deputising for a manager or acting in a leadership or supervisory capacity.
• Strong knowledge of marketing principles and audience development strategies.
• Sound understanding of financial management and compliance with organisational and funder requirements.
• Knowledge of Health & Safety, safeguarding and security responsibilities relevant to arts and public-facing services, including the Children’s Order (NI) and disability legislation.
• Ability to analyse performance data and intelligence to inform service improvement.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills with the ability to manage competing priorities.
• Ability and willingness to participate in a Duty Officer rota.
• Ability to attend meetings and represent the Council as required.

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