At a Glance
- Tasks: Help clients navigate library services and resources while promoting engaging activities.
- Company: Join a community-focused library dedicated to learning and culture.
- Benefits: Earn £13.21 per hour with flexible hours and valuable experience.
- Other info: Opportunity to work with diverse groups and develop communication skills.
- Why this job: Make a difference in your community while gaining hands-on experience.
- Qualifications: Five GCSEs including English and Maths, plus customer service experience.
Week 1Monday OffTuesday 1-8 (6.5)Wed 2-5 (3)Thursday OffFriday OffSaturday OffWeek 2Monday OffTuesday 1-8 (6.5)Wednesday 2-5 (3)Thursday 10-2 (4)Friday OffSaturday 10-1 (3)(These hours are subject to change depending on service need and Summer/Winter opening hours LNI)
Responsibilities
- Assist clients to make best use of services and facilities through: Handling client enquiries using print and electronic resources (eg books, CD ROM and the Internet).
- Processing requests.
- Helping clients to select and use all library resources and facilities.
- Introducing and explaining organisation services, rules and regulation to new and existing clients and operating the complaints procedure.
- Registering clients.
- Assist with the routine delivery of the programme of promotional activities to include school class visits, story time, user education events, special initiatives etc.
- Assist with the day-to-day routine procedures and the delivery of client focused library services in the areas of learning, information, leisure and culture to include: Shelving, tidying, maintaining books and other resources.
- Circulation e.g.: issue, discharge, and renewal procedures for all resources. Operation of information communication technology relevant to the post.
- Assist with collation of statistics and maintenance of appropriate records as required.
- Play an active role within the team in ensuring that all services are provided to consistently high standards and comply with current policy and procedures.
- Provide the first response to comments and complaints from the public within the guidelines of the Organisation Services complaint procedure.
Skills and Qualifications
- (Please note that Platinum Recruitment NI Ltd require original certificates as proof of qualifications)
- A minimum of five GCSE/GCE O levels at grades A-C / 9-4 or equivalent, including English and Maths or equivalent/higher qualification.
- At least one years’ experience of providing a face to face service to a diverse range of the public, which must include evidence of working with children and older people, in a customer focused environment.
- Experience of using current Information Communication Technology (ICT) for accessing, selecting and using information.
- Experience of working in a team environment.
- Good oral and written communication skills.
- Have no criminal record which would prevent working with children and/or adults at risk.
Further Information
Be able to work a mix of mornings, afternoons, evenings and weekends as required, both at base and in other service points as required.
Vacancy ID 1739291 Job ref. PLATJOB20250781 Job Sector Public Sector,Secretarial and Administration Area Co Down Location Comber Salary £13.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 15 Published date 10/10/2025 Closing date 14/10/2025 Worktime Varies, to be confirmed.
Area: Derry or Londonderry
Closing date: 06 Nov 2025
Area: All of Northern Ireland
Closing date: 07 Nov 2025
Library Assistant in Comber employer: Platinum Recruitment NI Ltd
As a Library Assistant with us, you will be part of a supportive and community-focused environment that values your contributions to enhancing the library experience for all clients. We offer flexible working hours, opportunities for professional development, and a chance to engage with diverse groups, including children and older adults, making your role both meaningful and rewarding. Join us in Comber, where your passion for learning and culture can thrive in a collaborative team atmosphere.
Contact Details:
Platinum Recruitment NI Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant in Comber
✨Tip Number 1
Get to know the library's services inside out! Familiarise yourself with the resources and facilities so you can confidently assist clients. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with a diverse range of clients, being able to explain things clearly is key. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current library staff or join local community groups. This can give you insider tips on what they look for in candidates and might even lead to a recommendation!
✨Tip Number 4
Apply through our website! We make it super easy to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team. Don't miss out!
We think you need these skills to ace Library Assistant in Comber
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences match the Library Assistant role. We want to see how you can help clients make the best use of our services!
Show Off Your Communication Skills:Since you'll be dealing with a diverse range of clients, it's crucial to demonstrate your good oral and written communication skills. Use clear language and examples in your application to show us you're up for the task!
Highlight Relevant Experience:If you've got experience working with children or older people, make sure to mention it! We love seeing candidates who have a background in customer-focused environments, so let us know what you've done.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Platinum Recruitment NI Ltd
✨Know Your Library Services
Before the interview, make sure you’re familiar with the library's services and resources. This will help you answer questions about how you can assist clients effectively and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service, especially in a diverse environment. Highlight any specific instances where you helped children or older adults, as this is crucial for the role.
✨Brush Up on ICT Skills
Since the job involves using information communication technology, be ready to discuss your experience with various tools and platforms. You might even want to mention any specific software or systems you’ve used in previous roles.
✨Prepare for Teamwork Questions
Think of examples that demonstrate your ability to work well in a team. Libraries thrive on collaboration, so be prepared to discuss how you’ve contributed to team success in the past.
