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- Tasks: Lead a team to deliver top-notch customer service and manage retail operations.
- Company: Dynamic recruitment agency focused on visitor services and retail.
- Benefits: Earn £15.82 per hour with 37 hours a week, plus weekend shifts.
- Why this job: Join a vibrant team and enhance your leadership skills in a fast-paced environment.
- Qualifications: Retail experience and strong leadership abilities are essential.
- Other info: Temporary role based in Belfast with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A recruitment agency is looking for a Front of House Supervisor for a position focused on delivering excellent customer service and managing retail operations.
Responsibilities include:
- Staff supervision
- Cash handling
- Maintaining compliance with health and safety standards
Ideal candidates will have at least a year of retail experience, strong leadership, and customer care skills.
This temporary role is based in Belfast, offering £15.82 per hour with 37 hours per week, including possible shifts on weekends.
Front of House Lead – Visitor Services & Retail in Belfast employer: Platinum Recruitment NI Ltd
Contact Detail:
Platinum Recruitment NI Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead – Visitor Services & Retail in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and customer service sectors. Let them know you're on the lookout for a Front of House Lead role – you never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership and customer care skills, and think of examples from your past experience that showcase your ability to manage staff and handle cash. Confidence is key!
✨Tip Number 3
Don’t forget to research the company! Knowing their values and what they stand for can give you an edge during interviews. Plus, it shows you're genuinely interested in the role and ready to deliver excellent service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, we’re here to support you every step of the way in landing that perfect job!
We think you need these skills to ace Front of House Lead – Visitor Services & Retail in Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond for customers in your previous roles, so share specific examples that showcase your skills.
Leadership Experience is Key: Since this role involves staff supervision, it's important to demonstrate your leadership abilities. Tell us about times when you've successfully led a team or managed a project, and how you motivated others to achieve their best.
Be Clear About Your Retail Background: We’re looking for candidates with at least a year of retail experience, so make sure to detail your relevant work history. Include any specific responsibilities you had, especially those related to cash handling and compliance with health and safety standards.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to attach your CV and cover letter in one go. Plus, it helps us keep everything organised!
How to prepare for a job interview at Platinum Recruitment NI Ltd
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or situations in the past. This will show that you understand the importance of excellent service, which is key for a Front of House Lead.
✨Showcase Your Leadership Experience
Since this role involves staff supervision, be prepared to discuss your leadership style and experiences. Think of times when you've successfully led a team or resolved conflicts. Highlighting these experiences will demonstrate your capability to manage and motivate others.
✨Understand Retail Operations
Familiarise yourself with retail operations, especially cash handling and compliance with health and safety standards. You might be asked about your experience in these areas, so having concrete examples ready will help you stand out as a knowledgeable candidate.
✨Be Ready for Shift Work Questions
Since the role may involve weekend shifts, be prepared to discuss your availability and flexibility. Showing that you're open to working various shifts can make you a more attractive candidate, so don’t shy away from expressing your willingness to adapt.
