At a Glance
- Tasks: Build relationships and solve problems with tenants over the phone.
- Company: A rapidly growing, sociable company with a fun yet professional culture.
- Benefits: Competitive salary, full training, and a dedicated mentor for six months.
- Other info: Great opportunity for long-term career growth in a dynamic environment.
- Why this job: Join a supportive team and kickstart your career in credit control without prior experience.
- Qualifications: Customer service experience in a phone-based role is essential.
The predicted salary is between 26000 - 28000 £ per year.
Trainee Credit Controller in Leigh, £26,000 - £28,000.
Got a knack for talking to people and getting things done? This client is looking for someone who can pick up the phone, build rapport, and solve problems. No credit control experience? No problem! If you’ve worked in a customer service phone-based role (must be phone as opposed to face-to-face), you'll receive full training and a dedicated mentor for your first 6 months with the business.
But this is not your typical 'chase and collect' Credit Control job. Instead of call scripts and legal threats, it’s about building relationships, understanding tenants’ circumstances, and working together to find manageable payment solutions.
They're a really great bunch - young, sociable, like to have a laugh but equally really take their role within the business seriously - it's the perfect balance. The company is growing rapidly but not at a rate where you'll just be a number - honestly, a brilliant training ground for someone hungry for a long-term career, not just a job!
Applications to Rebecca Ackerley.
New Advert employer: Platinum Recruitment Group
Join a supportive and dynamic team as a Trainee Accountant in Stockport, where you'll receive comprehensive training and mentorship from experienced professionals. With a focus on employee growth and a work culture that values balance and personal development, you can enjoy benefits like a rooftop terrace for after-work socials and regular weekends away. This is an excellent opportunity to kickstart your career while earning a full-time salary and studying for your AAT qualification in a company that truly cares about your journey.
Contact Details:
Platinum Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Advert
✨Tip Number 1
Get ready to chat! When you land that interview, show off your people skills. Be friendly, engaging, and don’t be afraid to share a laugh or two. Remember, they want someone who can build rapport, so let your personality shine!
✨Tip Number 2
Do your homework! Research the company and understand their values. This will help you connect with them during the interview. Plus, it shows you’re genuinely interested in being part of their team, not just any job.
✨Tip Number 3
Prepare for scenario questions! Think about how you’d handle different situations with tenants. They’re looking for problem solvers, so come armed with examples from your past experiences, even if they’re from customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to Rebecca Ackerley. It’s a nice touch and keeps you on their radar. Plus, it shows you’re keen on the role and appreciate their time!
We think you need these skills to ace New Advert
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share a bit about yourself that makes you unique – it’ll help us get to know you better.
Highlight Relevant Experience:Even if you don’t have credit control experience, we’re keen on your customer service skills. Make sure to mention any phone-based roles you've had and how they’ve prepared you for this position. We love seeing how you can relate to our values!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention how you can build rapport and solve problems, as these are key aspects of the role. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super straightforward!
How to prepare for a job interview at Platinum Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand what a Credit Controller does, even if you don’t have direct experience. Research the company and its values, especially their focus on building relationships rather than just chasing payments. This will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about communication, be ready to share examples from your customer service experience where you successfully built rapport or solved problems over the phone. Think of specific situations where you turned a challenging conversation into a positive outcome.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the company culture and the training process. For instance, ask about the mentoring programme or how they support new team members in developing their skills. This shows you’re keen to learn and grow within the company.
✨Be Yourself and Have Fun
The company values a sociable atmosphere, so don’t be afraid to let your personality shine through. A bit of humour can go a long way, but keep it professional. Show them that you can fit into their team while still being serious about your work.
