At a Glance
- Tasks: Lead daily operations at a luxury hotel and enhance guest experiences.
- Company: Prestigious Country House Hotel near Woking with a supportive team.
- Benefits: Competitive salary, free meals, gym access, and generous holiday allowance.
- Other info: Exciting opportunities for career progression in a dynamic environment.
- Why this job: Make a real impact in hospitality and grow towards General Manager roles.
- Qualifications: Experience in luxury hotels and strong leadership skills required.
The predicted salary is between 38000 - 40000 £ per year.
Lead the way at a luxury Country House Hotel near Woking. We are seeking an experienced Operations Manager for a senior leadership opportunity. This varied hospitality role offers genuine responsibility, excellent benefits and the chance to influence the guest experience and commercial performance of a prestigious hotel.
Why apply for this Operations Manager role?
- Salary of £38,000 to £40,000, depending on experience
- 45-hour working week
- Share of tips in addition to your salary
- Free parking
- Free meals while on duty
- Hospitality Rewards App, offering discounts across retail, groceries, cinema, dining, days out, wellbeing and more
- Contributory company pension
- 28 days' holiday, increasing by one day per year to a maximum of 33 days
- Employee referral programme
- Complimentary gym access
- Genuine progression towards General Manager responsibilities
- An enthusiastic, friendly and supportive team
What will you be doing as Operations Manager?
- Lead the day-to-day running of the property
- Provide senior management cover in the General Manager's absence
- Maintain consistent standards across all departments
- Work closely with department heads to develop their teams and improve performance
- Support the successful delivery of weddings, events and other special occasions
- Analyse guest feedback and introduce practical action plans
- Identify opportunities to maximise revenue and profitability
- Contribute to the strategic business plan
- Support recruitment, coaching and colleague development
- Create a culture focused on excellent hospitality and memorable guest experiences
What we’re looking for:
- A successful track record at Head of Department or senior management level within a luxury hotel
- Experience within a busy country house hotel, including weddings and events, would be highly advantageous
- Strong leadership skills and the ability to motivate and develop a team
- Previous experience with a major global hotel brand would be advantageous
- A commercially driven approach with the ability to think like a guest and act like an owner
- Confident communication and influencing skills
- A genuine passion for outstanding hospitality and maintaining high standards
Due to the countryside location near Woking and the possibility of occasional late finishes, applicants must have their own reliable transport. Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position.
If you are ready to advance your hospitality career in an Operations Manager position near Woking, apply today.
Hotel Operations Manager in Woking employer: Platinum Recruitment Consultancy
Join a dynamic hotel and conference venue in Birmingham as an Events Supervisor, where you'll thrive in a supportive team environment that prioritises your professional growth. With competitive pay starting from £15.00 per hour, a Monday to Friday schedule, and excellent career progression opportunities, this role offers a fulfilling path in the hospitality industry. Experience the unique advantage of working in a busy setting that values collaboration and exceptional guest experiences.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations Manager in Woking
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Platinum Recruitment Consultancy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Platinum Recruitment Consultancy
Don't be shy about reaching out to Platinum Recruitment Consultancy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Operations Manager in Woking
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Platinum Recruitment Consultancy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
