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- Tasks: Manage warranty claims and ensure smooth processing in a supportive team environment.
- Company: Join a family-owned automotive group with over 100 years of experience and a strong reputation.
- Benefits: Enjoy increased holiday entitlement, healthcare schemes, and rewards for referrals.
- Why this job: Kickstart your career with full training and excellent progression opportunities in a dynamic industry.
- Qualifications: Computer literacy and strong organisational skills are essential; experience in warranty admin is a plus.
- Other info: Work Monday to Friday, 9 AM to 5 PM, in a friendly and collaborative atmosphere.
The predicted salary is between 21600 - 30000 £ per year.
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Role: Warranty Administrator
Location: West Bromwich
Salary: Up to £30,000 D.O.E
Are you an experienced Warranty Administrator, or looking to start a career in administration, and keen to join a successful and expanding dealer group? This is a fantastic opportunity to become a Warranty Administrator based in West Bromwich.
This well-established, family-owned automotive group with over a century of experience. As the UK\’s largest dealer group for a prominent commercial vehicle brand and a leading professional vehicle dealer, we operate out of 13 depots across various regions, including the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire. We offer a full suite of automotive services, from initial sales to comprehensive fleet management.
The Role
This is a permanent, full-time position working Monday to Friday, 9:00 AM – 5:00 PM, totalling 37.5 basic weekly hours.
You will be responsible for:
* Preparing, processing, and invoicing warranty claims, adhering strictly to company and manufacturer guidelines.
* Monitoring claim statuses through to final payments.
* Full training and excellent progression opportunities will be provided to the successful candidate.
What We\’re Looking For
* We\’re seeking a computer-literate individual with excellent administration skills and outstanding organisational abilities.
* You should be enthusiastic, approachable, and able to resolve problems effectively, with a good, clear telephone manner.
While not essential, the following would be beneficial:
* A background in warranty or service administration.Vehicle technical knowledge.
* Experience with Autoline / Kerridge systems.
What they offer
* Increased Holiday Entitlement: Your vacation days grow with your length of service.
* Long Service Awards: We celebrate your commitment with special recognition
* Recruitment Incentive Awards: Get rewarded for helping us find great talent.
* Healthcare Scheme: Access to a comprehensive healthcare plan.
* Cycle to Work Scheme: Promote a healthy lifestyle with our bike purchase program.
Click Apply Now and one of the team will be in touch to discuss the Warranty Administrator position in West Bromwich.
Apply now!
Job Number: GU023 / INDCOMM
Job Role: Warranty Administrator
Location: West Bromwich
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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Warranty Administrator employer: Platinum Recruitment Consultancy
Contact Detail:
Platinum Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with the automotive industry, especially warranty processes. Understanding how warranty claims work and the common issues that arise can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the automotive sector. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights or referrals for the Warranty Administrator role.
✨Tip Number 3
Brush up on your computer skills, particularly with software like Autoline or Kerridge if you have access to them. Being proficient in these systems can make you a more attractive candidate.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in warranty administration. This will help you demonstrate your problem-solving abilities and organisational skills effectively.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and any specific skills related to warranty processing. Mention any familiarity with automotive services or systems like Autoline/Kerridge if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Explain why you are interested in becoming a Warranty Administrator and how your skills align with their requirements.
Highlight Relevant Skills: In your application, emphasise your organisational abilities, problem-solving skills, and computer literacy. Provide examples of how you've successfully managed administrative tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Know Your Warranty Processes
Familiarise yourself with the warranty claim process, including how claims are prepared, processed, and invoiced. Being able to discuss this knowledge during your interview will show that you understand the role and its responsibilities.
✨Highlight Your Organisational Skills
As a Warranty Administrator, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your ability to stay organised under pressure.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've resolved issues effectively. This could involve handling customer complaints or navigating complex administrative challenges, showcasing your proactive approach to problem-solving.
✨Show Enthusiasm for the Automotive Industry
Express your interest in the automotive sector and the company itself. Research the dealer group and be prepared to discuss why you want to work there, which will reflect your enthusiasm and commitment to the role.