At a Glance
- Tasks: Coordinate engineering teams and manage telecoms and IT project deliveries.
- Company: Reputable telecoms and IT provider with over 30 years of experience.
- Benefits: Salary between £28K-£32K, 23 days holiday plus bank holidays, career growth opportunities.
- Other info: Supportive team atmosphere with ongoing training and development.
- Why this job: Develop your operational skills in a dynamic environment with real impact on service delivery.
- Qualifications: Experience in coordination or helpdesk support, strong organisational and communication skills.
We're seeking a dedicated Operations Coordinator to join a reputable telecoms and IT provider in Wimborne, Dorset. If you have experience in co-ordinating engineering teams or helpdesk support and are looking for a role that offers progression and varied daily challenges, this could be the perfect next step in your career.
Why apply for this Operations Coordinator role? Because it's more than just a job - it's a chance to develop your operational skills within a company that values quality and customer satisfaction:
- Salary between £28,000 and £32,000, dependent on experience
- 23 days holiday plus bank holidays, rising to 25 days after 2 years
- Opportunity to work with a well-established company with over 30 years' industry experience
- A dynamic environment where no two days are the same
- The chance to make a real impact on service delivery and resource management
- Supportive team atmosphere with ongoing training and development opportunities
Key Responsibilities: As Operations Coordinator, you will play a vital role in organising and managing the delivery of telecoms and IT solutions. Your day-to-day duties include:
- Co-ordinating the engineering and provisioning teams to ensure timely delivery of customer projects and support requests
- Scheduling jobs, tickets, and projects through the CRM system, liaising with staff and customers for smooth communication
- Monitoring workload and resource allocation to maximise efficiency and service quality
- Assisting in managing both proactive and reactive support activities for IT and telecoms services
- Working closely with the Operations Manager to ensure departmental goals are met and customer satisfaction remains high
What we're looking for: The ideal candidate will bring experience in a co-ordination or helpdesk support role, with a focus on organisation and communication:
- Proven experience in a coordination, helpdesk, or similar support role within Telecoms or IT
- Strong organisational and problem-solving skills
- Confident communicator, able to liaise effectively with colleagues, customers, and suppliers
- Calm, professional, and able to handle fast-paced, changing environments calmly and efficiently
- Analytical, with the ability to prioritise and manage multiple tasks effectively
- Technical knowledge or experience is desirable but not essential; motivation to develop operational skills is key
If you're eager to take the next step as an Operations Coordinator in Wimborne, Dorset, we'd love to hear from you. Join a growing team committed to delivering excellent service and advancing your career. Apply now and start your journey with a forward-thinking telecoms and IT provider.
Operations Coordinator in Three Legged Cross employer: Platinum Recruitment Consultancy
Join a dynamic hotel and conference venue in Birmingham as an Events Supervisor, where you'll thrive in a supportive team environment that prioritises your professional growth. With competitive pay starting from £15.00 per hour, a Monday to Friday schedule, and excellent career progression opportunities, this role offers a fulfilling path in the hospitality industry. Experience the unique advantage of working in a busy setting that values collaboration and exceptional guest experiences.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Three Legged Cross
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Platinum Recruitment Consultancy and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Platinum Recruitment Consultancy.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Operations Coordinator in Three Legged Cross
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Platinum Recruitment Consultancy.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Platinum Recruitment Consultancy.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
