Automotive Service Advisor - Bournemouth | £36,000 + Flexible Monday-Friday Hours
We're looking for an experienced Automotive Service Advisor to join a premium independent automotive group in Bournemouth. Offering a salary of up to £36,000, Monday-Friday working and flexible start times, this is a great opportunity for someone who understands the workshop environment and wants to develop their career within a high-quality, customer-focused business.
Why apply for this Automotive Service Advisor role?
- £36,000 salary depending on experience
- Monday-Friday working - no weekend requirement
- Flexible working hours: 8am-5pm, 8:30am-5:30pm or 9am-6pm
- Join a premium independent automotive group
- Opportunity to build on your technical and customer-facing experience
- Strong opportunity for an experienced Vehicle Technician to move into an advisory position
- Parts knowledge or previous parts experience highly valued
- Work within a professional, quality-focused environment
Key Responsibilities:
- As an Automotive Service Advisor, you'll be the link between customers and the workshop, ensuring vehicles are booked in, work is clearly communicated and customers receive a first-class experience.
- Manage customer bookings and vehicle enquiries
- Liaise closely with technicians and the workshop team
- Provide clear updates on vehicle repairs and servicing
- Prepare and explain repair estimates and invoices
- Identify additional work and maintenance requirements
- Ensure customers receive a professional and seamless service
- Keep customers updated throughout the repair process
What we're looking for:
We're ideally looking for someone with previous Automotive Service Advisor experience, although this role could also suit an experienced Vehicle Technician looking to move into a customer-facing position.
- Previous experience within the motor trade or automotive industry
- Strong understanding of workshop operations and vehicle repairs
- Parts knowledge or previous parts experience would be highly beneficial
- Excellent customer service and communication skills
- Organised, confident and comfortable dealing with customers
- A genuine interest in delivering a premium customer experience
Full UK driving licence
Job Number │ 49169 INDAUTO
Location │ Bournemouth
Role │ Automotive Service Advisor
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Service Advisor employer: Platinum Recruitment Consultancy
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Contact Details:
Platinum Recruitment Consultancy Recruitment Team
