Reception Manager

Reception Manager

Ware Full-Time 31475 - 44065 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure exceptional guest experiences daily.
  • Company: Join a luxury hospitality brand known for its outstanding service in Hertfordshire.
  • Benefits: Enjoy competitive salary, career growth opportunities, and a vibrant work environment.
  • Why this job: Be part of a dynamic team that values creativity and guest satisfaction.
  • Qualifications: Previous experience in hospitality management is essential.
  • Other info: This role offers a chance to shine in a prestigious setting.

The predicted salary is between 31475 - 44065 Β£ per year.

Job Description

Role: Reception Manager
Location: Hertford
Salary / Rate of pay: £31,475 per annum

Are you a hospitality superstar with a passion for creating unforgettable guest experiences? If so, we at Platinum Recruitment are working with a luxury client located in the heart of beautiful Hertfordshire who are seeking a dynamic and enthusiastic Reception Manager to join their team.

What's in it for you?

We know ho…




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Reception Manager employer: Platinum Recruitment Consultancy

Join a prestigious luxury establishment in Hertford, where your role as Reception Manager will be pivotal in crafting exceptional guest experiences. With a strong emphasis on employee development and a vibrant work culture, we offer competitive salaries, comprehensive benefits, and opportunities for growth within a supportive team environment. Experience the unique charm of Hertfordshire while working in a setting that values your contributions and fosters professional advancement.
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Contact Detail:

Platinum Recruitment Consultancy Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Reception Manager

✨Tip Number 1

Network with professionals in the hospitality industry, especially those who have experience in luxury settings. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Reception Manager position.

✨Tip Number 2

Research the specific luxury client you would be working for. Understanding their brand values and guest experience philosophy will help you tailor your approach during interviews and demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare to showcase your leadership skills and experience in managing a team. Think of specific examples where you've successfully handled guest complaints or improved service standards, as these will be crucial in demonstrating your fit for the Reception Manager role.

✨Tip Number 4

Familiarise yourself with the latest trends in hospitality technology, as many luxury establishments are adopting new systems to enhance guest experiences. Being knowledgeable about these tools can set you apart from other candidates.

We think you need these skills to ace Reception Manager

Exceptional Customer Service Skills
Strong Communication Skills
Leadership and Team Management
Problem-Solving Abilities
Attention to Detail
Organisational Skills
Time Management
Proficiency in Hotel Management Software
Conflict Resolution Skills
Sales and Upselling Techniques
Multitasking Ability
Knowledge of Health and Safety Regulations
Adaptability to Changing Situations
Positive Attitude and Professionalism

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reception Manager position. Tailor your application to highlight your relevant experience in hospitality and guest services.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on achievements that demonstrate your ability to create memorable guest experiences. Use bullet points for clarity and impact.

Write a Tailored Cover Letter: In your cover letter, express your passion for hospitality and detail why you are the perfect fit for the Reception Manager role. Mention specific examples of how you've excelled in similar positions and how you can contribute to the luxury client’s success.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a reception role.

How to prepare for a job interview at Platinum Recruitment Consultancy

✨Showcase Your Hospitality Skills

As a Reception Manager, your ability to create unforgettable guest experiences is crucial. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles.

✨Demonstrate Leadership Qualities

This role requires strong leadership skills. Highlight your experience in managing teams, resolving conflicts, and ensuring smooth operations at the front desk.

✨Research the Company

Familiarise yourself with the luxury client’s brand and values. Understanding their mission will help you align your answers with what they are looking for in a Reception Manager.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them effectively.

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