At a Glance
- Tasks: Support customers with parts inquiries and promote service solutions.
- Company: Join a reputable company in Retford known for its customer focus.
- Benefits: Enjoy competitive salary, generous holidays, and tailored career progression.
- Why this job: Be part of a thriving team and enhance your skills with manufacturer training.
- Qualifications: Strong communication skills and a positive attitude are essential; driving licence required.
- Other info: Flexible hours to meet seasonal demands; apply now to kickstart your career!
Parts Advisors Wanted: Join a Thriving Team in Retford!
Are you a customer-focused individual seeking a rewarding Parts Advisor role in Retford? Join a reputable company and play a key part in their success! This is an excellent opportunity for a Parts Advisor in Retford to utilise your excellent communication and organisational abilities. You will be providing crucial support to customers and contributing to a positive and efficient service.
What’s in it for you?
- Competitive salary ranging from £28,000 to £30,000.
- Company pension scheme.
- Company sick scheme.
- Generous holiday allowance of 24 days plus bank holidays.
- Life insurance x 3 salary.
- Tailored career path with clear progression opportunities.
- Manufacturer training provided to enhance your skills.
- Employee uniform supplied.
- Staff discount on showroom items.
- Free on-site parking.
- Health and well-being support line.
- Employer-funded cash plan to support your healthcare needs.
Your Responsibilities:
- Provide knowledgeable and friendly support to customers in-person, over the phone, and via email.
- Proactively promote and sell parts and service solutions to meet individual customer needs.
- Assist in the creation and maintenance of attractive merchandise displays.
- Support marketing campaigns and contribute ideas for future promotions.
- Ensure accurate invoicing and efficient processing of parts orders.
- Maintain a tidy, organised, and well-maintained parts inventory and storage area.
- Assist with managing goods inwards and maintaining optimal stock levels.
- Deliver outstanding customer service, ensuring a positive brand representation.
- Drive company vehicles as required (a valid driving licence is necessary).
What we’re looking for:
- Strong communication and exceptional customer service skills.
- Highly organised with excellent attention to detail.
- Basic IT and administration skills.
- Knowledge of turf equipment or machinery (while preferred, it’s not essential).
- A positive attitude, a professional approach, and a genuine willingness to learn.
- Flexibility to accommodate seasonal demands and potential weekend rota requirements.
- A full valid driving licence (required for certain tasks).
- A desire to excel as a Parts Advisor in Retford.
If you’re a motivated and organised individual looking to build a successful career as a Parts Advisor in Retford, apply now!
Parts Advisor employer: Platinum Recruitment Consultancy
Contact Detail:
Platinum Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the types of parts and services offered by the company. Understanding their product range will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in the past. This will highlight your ability to provide outstanding support, which is crucial for a Parts Advisor.
✨Tip Number 3
Research the company’s values and culture. Tailoring your conversation to reflect how your personal values align with theirs can make a strong impression and demonstrate your genuine interest in joining their team.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the team dynamics. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Parts Advisor. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team’s success in Retford.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Parts Advisor.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, whether in person, over the phone, or via email. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be ready to discuss how you manage your time and keep track of inventory or orders. You might want to mention any systems or tools you use to stay organised, as this will show your potential employer that you're detail-oriented.
✨Familiarise Yourself with the Products
While knowledge of turf equipment or machinery isn't essential, having a basic understanding can set you apart. Research the types of parts and services the company offers. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're serious about the position and eager to learn more about how you can contribute to the team's success.