At a Glance
- Tasks: Support customers and engineers by managing parts orders and stock control.
- Company: Join a successful and growing Parts Department in Newbury.
- Benefits: Earn up to £30,000 plus overtime at time and a half.
- Other info: Great earning potential with overtime and opportunities for career growth.
- Why this job: Develop your parts knowledge while working in a dynamic team environment.
- Qualifications: Minimum 2 years' parts experience and strong customer service skills required.
We are recruiting for an experienced Parts Advisor to join a successful and growing Parts Department in Newbury. This is a great opportunity for someone with at least two years' parts experience who enjoys working with customers, supporting engineers and keeping a busy depot running smoothly.
You'll join an established team where your product knowledge, customer service skills and ability to keep things organised will be valued.
Why apply / What's in it for you?
- Salary of up to £30,000 plus overtime at time and a half
- 42.5-hour working week
- Opportunity to develop your parts knowledge within an established team
- Work alongside experienced workshop and field engineers
- Varied role covering customer service, stock control, ordering and deliveries
- Build customer relationships and develop your product knowledge
Key Responsibilities
As a Parts Advisor, you'll play an important role within the depot, supporting both customers and the engineering team.
- Deal with customer orders received by telephone, email, online, trade counter and sales staff
- Answer incoming internal and external calls and take ownership of customer enquiries
- Order parts and attachments for workshop and field engineering jobs
- Identify suitable parts using catalogues and price lists
- Order, receive, store and monitor stock levels
- Support the service team with estimates for retail work
- Identify opportunities for additional sales and suitable product alternatives
- Ensure parts are correctly invoiced before leaving the stores area
- Deliver parts and attachments to customers using a company van
- Operate a forklift truck safely and responsibly
- Complete administration accurately and maintain a clean, organised depot
What we're looking for
- Minimum 2 years' experience as a Parts Advisor is essential
- Strong technical knowledge of parts and their applications
- Good customer service and communication skills
- Confident using computers, including basic Microsoft Word and Excel
- Good administration and organisational skills
- Forklift truck qualification
- Full UK driving licence
- Self-motivated, honest and reliable
- Able to work effectively as part of a team
- Comfortable working in a busy, pressurised environment
If you're looking for your next step as a Parts Advisor in Newbury, this could be a great opportunity to join a growing team with excellent earning potential through overtime. Apply now to find out more.
Parts Advisor in Newbury employer: Platinum Recruitment Consultancy
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Contact Details:
Platinum Recruitment Consultancy Recruitment Team
