At a Glance
- Tasks: Coordinate service operations and support engineers, customers, and suppliers in a busy environment.
- Company: Fast-growing business in the Forklift and Plant Hire sector.
- Benefits: Salary between £28,000 - £32,000, bonus incentives, and full training provided.
- Other info: Dynamic role with a focus on personal development and teamwork.
- Why this job: Join a supportive team and build a long-term career with clear progression opportunities.
- Qualifications: Experience in a service environment and strong organisational skills are preferred.
We are recruiting for a Service Controller in Middlesbrough, joining a forward-thinking business within the Forklift and Plant Hire sector. This is a fantastic opportunity for an organised and driven individual to step into a busy, supportive environment where development and progression are genuinely encouraged.
As a Service Controller in Middlesbrough, you'll play a key role in coordinating service operations, supporting engineers, customers and suppliers, and ensuring day-to-day service activity runs smoothly. If you're looking to build a long-term career in the Plant Hire sector, this is an excellent next step.
Why apply / What's in it for you?
- Salary of £28,000 - £32,000 per annum
- Bonus incentives to reward your performance
- Clear career progression within a growing Service Controller function
- Full training across Forklift and specialist Plant Hire equipment
- Supportive, team-focused working environment
Key Responsibilities
- Coordinating engineer schedules for planned maintenance, servicing and breakdowns
- Liaising with customers, engineers and suppliers to ensure work is completed efficiently
- Managing breakdowns, repairs and urgent service requests
- Monitoring job progress and keeping customers updated throughout the service process
- Maintaining accurate service records, job sheets and system updates
- Supporting site teams with service advice, updates and compliance requirements
- Assisting with invoicing, customer enquiries and general service administration
- Building strong relationships across the business, customers and supplier network
What we're looking for
- Experience within Forklift, Plant Hire, powered access, HGV, crane, agricultural machinery or a similar service environment
- Strong organisational skills and the ability to work in a fast-paced service office
- Confident communication skills with customers, engineers and suppliers
- A proactive attitude and willingness to learn
- Good attention to detail when managing service processes
If you're an ambitious Service Controller looking for your next move in Middlesbrough, and you want to build a long-term career within the Forklift and Plant Hire industry, we'd love to hear from you. Apply now and take the next step in your service career.
Service Controller in Middlesbrough employer: Platinum Recruitment Consultancy
Join a dynamic and fast-growing business in Middlesbrough as a Service Controller, where your career progression is a priority. With a supportive team culture, comprehensive training, and performance-based bonuses, this role offers a unique opportunity to thrive in the Forklift and Plant Hire sector while building lasting relationships with customers and suppliers. If you're looking for a meaningful career path in a vibrant environment, this is the perfect place for you.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller in Middlesbrough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Platinum Recruitment Consultancy and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Platinum Recruitment Consultancy!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Platinum Recruitment Consultancy keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Controller in Middlesbrough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Platinum Recruitment Consultancy:This is your chance to really connect with the team at Platinum Recruitment Consultancy. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Platinum Recruitment Consultancy.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Platinum Recruitment Consultancy that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Platinum Recruitment Consultancy. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
