C&B Operations Manager in London

C&B Operations Manager in London

London Full-Time 30000 - 34000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create unforgettable wedding experiences in a stunning countryside venue.
  • Company: A premium events venue known for its quality, character, and people-first culture.
  • Benefits: Competitive salary, pension scheme, enhanced holiday, and health benefits.
  • Why this job: Make a real impact on guest experiences while enjoying autonomy and a supportive team.
  • Qualifications: Experience in hospitality management with strong leadership and organisational skills.
  • Other info: Join a values-driven team where individuality and quality truly matter.

The predicted salary is between 30000 - 34000 ÂŁ per year.

Lead standout weddings in North Hertfordshire with a people‐first team. This role offers real autonomy, high staff morale, and the chance to lead exceptional guest experiences at a unique venue known for quality and personality.

About the role

We are recruiting a C&B Operations Manager to own Front of House delivery at a premium countryside weddings and events venue in North Hertfordshire. This senior, trusted position requires calm leadership, attention to detail, and pride in service to make a visible difference on every event day. The business is widely regarded for doing things properly – with strong staff morale, clear values, and a genuine commitment to quality and character. Due to the rural setting, you must be comfortable travelling to and from a countryside location.

What you’ll get

  • Salary: ÂŁ30,000 – ÂŁ34,000
  • Full‐time, permanent role
  • Pension scheme
  • Enhanced holiday and health benefits linked to long service
  • Autonomy to influence standards, training, and service delivery

What you’ll be doing

  • Lead, coach, and develop Team Leaders and FOH staff
  • Recruit, train, and retain a motivated, professional team
  • Manage rotas, staffing levels, and deployment
  • Own service standards and the end‐to‐end guest experience
  • Act as a calm senior presence on event days
  • Work closely with kitchen and events teams
  • Maintain presentation standards and ensure compliance

What we’re looking for

  • Senior FOH or hospitality management experience (events or premium service ideal)
  • Strong people leadership and organisational skills
  • Calm decision‐making under pressure
  • A values‐led approach aligned with quality and personality
  • The ability to reliably commute to a countryside venue in North Hertfordshire

If you’re looking for a C&B Operations Manager role in North Hertfordshire where leadership, culture, and individuality truly matter, apply now.

C&B Operations Manager in London employer: Platinum Recruitment Consultancy

Join a people-first team at a premium countryside weddings and events venue in North Hertfordshire, where you will enjoy real autonomy and the opportunity to lead exceptional guest experiences. With a strong commitment to quality, clear values, and high staff morale, this role offers not only competitive salary and benefits but also a supportive work culture that prioritises employee growth and development.
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Contact Detail:

Platinum Recruitment Consultancy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land C&B Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since this role is all about quality and personality, be ready to showcase how your leadership style aligns with their ethos during the chat.

✨Tip Number 3

Practice your calm decision-making skills! Think of scenarios where you had to lead under pressure and be prepared to discuss them. This will show that you can handle the heat on event days.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace C&B Operations Manager in London

Leadership Skills
Attention to Detail
Organisational Skills
Calm Decision-Making
Team Development
Recruitment and Training
Service Standards Management
Guest Experience Management
Collaboration with Kitchen and Events Teams
Presentation Standards Maintenance
Values-Led Approach
Ability to Work Under Pressure
Reliability in Commuting

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you unique and how that aligns with our values.

Tailor Your CV: Make sure your CV is tailored specifically for the C&B Operations Manager role. Highlight your relevant experience in hospitality management and any leadership roles you've had. We love seeing how your background fits with our commitment to quality and service.

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be specific about your achievements and how they relate to leading a team and enhancing guest experiences. Keep it engaging and concise!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at this fantastic venue!

How to prepare for a job interview at Platinum Recruitment Consultancy

✨Know Your Venue

Before the interview, take some time to research the venue and its unique offerings. Understand their values and what makes them stand out in the wedding and events industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a C&B Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service standards. Be ready to discuss how you can inspire and motivate others in a high-pressure environment.

✨Emphasise Attention to Detail

In this role, attention to detail is crucial. Think of specific instances where your meticulous nature has made a difference in guest experiences or event execution. Highlighting these moments will show that you understand the importance of quality and presentation in the hospitality sector.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your decision-making under pressure. Practice responses to potential challenges you might face on event days, such as staffing issues or guest complaints. This will help you convey your calmness and problem-solving skills effectively during the interview.

C&B Operations Manager in London
Platinum Recruitment Consultancy
Location: London
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