At a Glance
- Tasks: Lead the night operations of a stunning coastal resort and ensure exceptional guest experiences.
- Company: Beautiful resort in Hayling Island, Portsmouth with a supportive team culture.
- Benefits: £13.21 per hour, permanent contract, discounts, free meals, gym membership, and career progression.
- Other info: Dynamic role with excellent opportunities for growth in a stunning location.
- Why this job: Take ownership at night and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality with strong leadership and communication skills.
The predicted salary is between 13.21 - 13.21 £ per hour.
Join a stunning coastal resort in Hayling Island, Portsmouth as a Night Supervisor on a permanent basis. This is a fantastic opportunity to take ownership of the hotel during the night, leading the overnight operation while delivering an exceptional guest experience. If you thrive in a hands-on leadership role and enjoy working independently, this will be the perfect opportunity for you.
What's in it for you?
- £13.21 per hour
- Permanant contract with 32-40 hours per week
- Night shifts from 10:30pm to 7:00am
- 29 days' holiday, increasing with length of service
- Additional holiday entitlement after 2 years' service
- Monthly share of the resort's service charge
- Discounts across the resort, including for family and friends
- Free staff meals whilst on duty
- Free onsite parking
- Free gym membership
- Company pension scheme
- Access to wellness programmes
- Excellent progression and career development opportunities
- A supportive team within a stunning coastal resort
Key Responsibilities
- Lead the overnight operation, ensuring the hotel runs smoothly and safely throughout the night
- Inspire and support the night team to deliver exceptional guest service
- Welcome guests, oversee late check-ins and early departures, and handle guest enquiries
- Carry out security checks and maintain a safe environment for guests and colleagues
- Resolve guest issues confidently and professionally
- Complete the night audit and overnight reporting accurately
- Ensure public areas remain clean, presentable and guest-ready
- Prepare the hotel for the following day's operations
- Work closely with other departments to maintain exceptional service standards
What we're looking for
- Previous experience in a Night Supervisor, Night Porter or similar hotel role
- Strong leadership skills with a passion for guest service
- The confidence to make decisions and work independently
- Excellent communication and organisational skills
- Good computer literacy
- Knowledge of the Guestline system is preferred but not essential
- Flexibility to work a Monday to Sunday night rota
Hotel Night Supervisor in Langstone employer: Platinum Recruitment Consultancy
Join our welcoming hotel in Wick as a Housekeeper, where you'll enjoy competitive pay of up to £15 per hour, weekly pay, and the convenience of live-in accommodation. Our supportive work culture prioritises flexibility with daytime shifts and offers opportunities for permanent positions, making it an ideal environment for those seeking meaningful employment in hospitality.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Night Supervisor in Langstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Platinum Recruitment Consultancy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Platinum Recruitment Consultancy
Don't be shy about reaching out to Platinum Recruitment Consultancy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Night Supervisor in Langstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Platinum Recruitment Consultancy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
