Duty Manager Scotland - £31,900 | Permanent | Aberfeldy
Ready to take the next step in your Front Office or Hotel career? This is a very exciting and unique opportunity to join a beautiful resort in the Scottish Highlands in Aberfeldy, as a Duty Manager, supporting the Resort Manager and playing a key role in the day-to-day running of the property.
With a varied role, supporting the front office operations, guest experience and team support, this is a fantastic opportunity for an experienced Duty Manager looking for career development within a welcoming hospitality environment.
What's in it for you?
- £31,900 per annum
- 40 hours per week | Full-time, permanent
- Accommodation available
- Opportunity to work across the UK providing holiday and sickness cover
- Resort privilege programme and employee discounts
- Generous holiday entitlement
- Employee Assistance Programme (EAP)
- Free parking
- Referral programme
- Excellent training and development opportunities
- Training in Pool Plant, Emergency Pool Responder, Fire Training, First Aid, Environmental Management, Inspired Hospitality and Train the Trainer
Key Responsibilities
As a Duty Manager, you'll report to the Resort Manager and support the smooth running of the resort, with a strong focus on Front Office, Back Office and overall guest experience.
- Support the Resort Manager with the daily operation of the property
- Supervise the Reception operation and monitor service standards
- Support with team on-boarding, inductions and ongoing development
- Coordinate room allocations and accommodation operations
- Carry out room inspections to ensure high standards of cleanliness, safety and presentation
- Respond to and resolve guest, member and owner queries professionally
- Handle operational issues and ensure a positive guest experience
- Support Meet the Manager sessions and build strong relationships with guests and owners
- Maintain accurate operational records and documentation
- Liaise with other departments to ensure the smooth running of the hotel
- Complete all required company training and compliance courses
We're looking for a confident hospitality professional with previous Duty Manager, Front Office experience who enjoys taking responsibility and delivering excellent service.
What we're looking for
- Previous hotel experience in a Duty Manager, Front Office Supervisor or Reception Supervisor position
- Experience in recruitment, onboarding & training of new team members
- Strong customer service and communication skills
- Excellent organisation and attention to detail
- A confident and professional approach when dealing with guests
- The ability to manage competing priorities in a busy hospitality environment
- A genuine passion for delivering high service standards
If you're ready to take your next step as a Duty Manager in Aberfeldy, Scotland, this is a fantastic opportunity to develop your Front Office and hospitality experience while working alongside an experienced Resort Manager.
Job Number │ 49043S/INDFOH
Location │ Aberfeldy
Role │ Duty Manager Scotland
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Duty Manager Scotland employer: Platinum Recruitment Consultancy
Join our welcoming hotel in Wick as a Housekeeper, where you'll enjoy competitive pay of up to £15 per hour, weekly pay, and the convenience of live-in accommodation. Our supportive work culture prioritises flexibility with daytime shifts and offers opportunities for permanent positions, making it an ideal environment for those seeking meaningful employment in hospitality.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
