At a Glance
- Tasks: Lead front desk and residential services, enhancing customer experiences on campus.
- Company: Dynamic college environment in Chichester, West Sussex.
- Benefits: £35,000 salary, generous pension, free access to facilities, and discounts.
- Other info: Opportunity for career growth in a supportive and vibrant community.
- Why this job: Make a real difference while developing your leadership skills in a unique setting.
- Qualifications: Experience in hospitality management and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
Rooms Division Manager - College - Chichester, West Sussex | £35,000 FTC - Maternity Cover 12 months.
Lead front desk and residential services with a fantastic range of campus benefits!
Looking for a varied management role where you can lead a team, improve customer experiences and make a real difference?
This Rooms Division Manager - College opportunity in Chichester, West Sussex combines front-of-house leadership with residential operations in a unique campus environment.
You’ll oversee daytime and overnight services, support your team's development and help ensure students, guests and visitors receive a welcoming, professional service.
Why apply?
You’ll enjoy
- Generous pension contributions, matched from 4% to 7.5%
- Employee Assistance Programme and Mental Health First Aiders
- Cycle to Work scheme
- Free entry to the beautiful site gardens
- Free use of the swimming pool, library and tennis courts
- Discounts in two on-site shops
- Free and discounted places on short courses
- Subsidised bed and breakfast rates
Key Responsibilities as Rooms Division Manager
- Lead front desk services across daytime, evening and overnight teams (you will be required to work some night shifts)
- Manage staffing, rotas, handovers and service standards
- Oversee accommodation bookings, arrivals, departures and room access
- Line manage and develop team members
- Handle complaints, operational issues and incident escalation
- Work with other departments to coordinate accommodation and campus services
- Maintain accurate records, reports and financial information
- Identify opportunities to improve services and customer experiences
What we're looking for
- Significant experience in front-of-house, hospitality, accommodation or a similar operational setting
- Strong management experience
- Experience managing customer-facing teams across different shifts
- Strong leadership, organisation and decision-making skills
- Confidence handling complaints and unexpected situations
- Excellent communication, IT and administrative skills
- Good numerical skills and attention to detail
- An understanding of confidentiality, health and safety, safeguarding and security
- A relevant qualification or equivalent experience
- Experience in higher education, residential services or a 24-hour operation would be advantageous.
If you’re an experienced Rooms Division Manager or Residential services Manager ready for your next challenge in Chichester, West Sussex, this is an excellent opportunity to develop your career in a distinctive campus setting.
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Rooms Division Manager in Chichester employer: Platinum Recruitment Consultancy
Join our welcoming hotel in Wick as a Housekeeper, where you'll enjoy competitive pay of up to £15 per hour, weekly pay, and the convenience of live-in accommodation. Our supportive work culture prioritises flexibility with daytime shifts and offers opportunities for permanent positions, making it an ideal environment for those seeking meaningful employment in hospitality.
Contact Details:
Platinum Recruitment Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rooms Division Manager in Chichester
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Rooms Division Manager in Chichester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Platinum Recruitment Consultancy. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
