At a Glance
- Tasks: Welcome guests and ensure a smooth front desk experience.
- Company: A friendly hotel in Carlisle with a supportive team.
- Benefits: Enjoy discounts on dining and stays, plus structured shifts.
- Other info: Full-time and part-time opportunities available for flexible work.
- Why this job: Join a close-knit team and gain valuable hospitality experience.
- Qualifications: Customer-facing experience and strong communication skills required.
The predicted salary is between 10 - 15 € per hour.
We are recruiting a Receptionist for a welcoming Hotel in Carlisle, offering a varied front-of-house role in a professional hospitality environment. This position is ideal for someone who enjoys guest interaction, takes pride in delivering great service, and wants to be part of a close-knit team. This is a full-time position, however, there are part-time opportunities available as well.
Why apply / What's in it for you?
- You’ll enjoy 50% off dinner and 25% off drinks for you and one other (redeemable once per year).
- You’ll have access to discounted stays across the collection's properties.
- You’ll work in a friendly, supportive team with structured shifts.
- You’ll gain valuable experience as a Receptionist in a well-established hospitality setting.
Key responsibilities:
- Opening and closing daily shifts.
- Checking guests in and out efficiently.
- Ensuring all billing is accurate and up to date.
- Dealing with guest requests in a professional manner.
- Allocating rooms and managing availability.
- Handling incoming phone calls.
- Completing thorough handovers to the next shift.
- Supporting with any other reasonable requests from your Line Manager.
What we’re looking for:
- Previous front desk or customer-facing experience.
- Strong communication and organisational skills.
- A calm, professional approach when dealing with guests.
- Confidence using booking or billing systems.
- Your own transport to be able to travel to the location.
If you’re looking for your next step as a Receptionist in Carlisle, this is a fantastic opportunity to join a respected Hotel team. Apply now to take the next step in your hospitality career.
Receptionist in Carlisle employer: Platinum Recruitment Consultancy
Join our welcoming Hotel in Carlisle, where we pride ourselves on creating a friendly and supportive work environment. As a Receptionist, you'll not only enjoy competitive pay and generous discounts on dining and stays, but also the opportunity to grow your skills in a well-established hospitality setting alongside a close-knit team dedicated to delivering exceptional guest service.
Contact Detail:
Platinum Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Carlisle
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will boost your confidence and help you nail those tricky guest interactions during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Carlisle
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any previous front desk or customer-facing experience you have. We’re looking for someone who can handle guest interactions with ease, so share specific examples of how you've done this in the past. Tailoring your application to the job description will show us you’re a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you’re keen on joining our team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight how you handled difficult situations or went above and beyond for a guest.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle an unhappy guest?' or 'What do you think makes great customer service?' Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
